Public Relations and Communications Assistant Apprentice
Citizen Housing Group Limited, Fordbridge, Solihull
Public Relations and Communications Assistant Apprentice
£15,600 to £24,784.5 a year
Citizen Housing Group Limited, Fordbridge, Solihull
- Full time
- Permanent
- Apprenticeship programme
Posted today, 25 Jul | Get your application in now to be one of the first to apply.
Closing date: 24-08-2026 (In 30 days)
Job ref: None
Location ref: Fordbridge, Solihull
Full Job Description
Introduction
To develop key communications skills and support the delivery of PR campaigns, statements to protect brand, to improve customer relationships, drive investment opportunities, partnership working and to bring content to life through digital platforms.
About the Employer
Our vision is working together to create warm, safe homes and deliver the best service to our customers. Built on strong foundations, we're setting a clear direction for the future, focused on achieving even better outcomes together.
This new strategy is built around four key priorities: customers, colleagues, partners and homes. Together, they guide how we'll improve lives, strengthen communities and deliver lasting positive change.
What You'll Do
- Support the delivery of communications activities that enhance Citizen's reputation among customers, stakeholders, local communities, and local, national and trade media
- Develop engaging content for an external audience that helps tell the story of our business and brand
- Learn how to engage with media outlets and key influencers on
- Use content performance data and insights to inform future communications activity and optimise existing content where appropriate
- Learn about crisis communication principles and tools, and support the team during communication incidents where appropriate
- Take part in meetings with the wider business and stakeholders
- Draft customer case studies and create content for use across customer communications channels
- Attend apprenticeship training sessions and complete coursework
- Embrace new learning opportunities and contribute ideas
Training Outcome
- PR & Communications Officer/Executive
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Team working
- Creative
Qualifications
- Essential - GCSE - English - 4-9
- Essential - GCSE - Maths - 4-9
Course Information
Course: Public relations and communications assistant (level 4)
Level: 4
Route: Sales, marketing and procurement
Apprenticeship Level: Higher
Working Arrangements
Working Week: Monday - Friday, 9.00am - 5.00pm.
Expected Duration: 1 Year 6 Months
Training Provider: JC TRAINING & CONSULTANCY LTD