PTS Ambulance Care Assistant - West Yorkshire

Would you like to be part of a team delivering an invaluable service to our patients within the Yorkshire region?

• Do you love supporting and working with members of the public?
• Could you communicate with a wide range of people, from patients to healthcare representatives, adapting your approach to give the best possible customer service?
• Do you enjoy overcoming challenges as part of a team and carrying out manual handling tasks?
• Do you enjoy driving and visiting new areas across West Yorkshire and beyond?
• Are you interested in being part of a team that delivers over 900,000 non-emergency patient journeys across Yorkshire each year?
If this sounds like you, we would love to receive your application to join our team of non-emergency Patient Transport Service (PTS) Ambulance Care Assistants.

As part of your interview, you will be asked to complete a short multiple-choice assessment. This will include questions designed to assess your Maths, English, problem-solving and comprehension skills. The assessment will take place on the day of your interview. Please note: You must have a full UK manual driving licence to apply for this role.

Yorkshire Ambulance Service NHS Trust is committed to Equality and Diversity, with a range of occupational health and support services available to all staff. You will support patients, their carers and healthcare representatives, transporting them on journeys to and from healthcare appointments, and helping hospitals discharge patients when they are fit enough to leave a hospital setting. You must be able to consider each patient as an individual and meet a wide variety of communication and other needs. Most importantly, you will need to be polite, professional, and eager to make the patients experience a pleasant one. The Trust operates a formal program of ongoing staff development, with training opportunities and offers good opportunities for career progression. At times you may work on your own, or sometimes as part of a double crew transporting a wide range of patients across Yorkshire and Humberside., Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities. We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live. We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service. Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.


• Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant).
• 27 days annual leave, increasing to 33 with service.
• Contributory Pension.
• NHS Discounts including shops, restaurants, gyms etc.
• Car lease and other salary sacrifice schemes.
• Dedicated employee assistance and counselling service.
• Opportunities for research participation, career progression and ongoing development.
• Well respected, committed and supported staff networks for our workforce.