Psychology Support Secretary

The post holder will be responsible for providing secretarial and administrative support within the Clinical Health Psychology Service. They will provide an effective communication link to patients, administrativestaff and the Trust. The post-holder will oversee the smooth running of outpatient clinics and will be expected to demonstrate a pro-active approach and work with minimal supervision. The post holder will demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity. Due to the nature of the work within the department, is is essential that the post holder has theability to manage and respond to distressing conversations/topics related to physical health conditions and mental health in an appropriate and sensitive way.,

• Develop and maintain effective working relationships with clinicians, managers and others within the Clinical Health Psychology Service and Trust wide service users.
• Be the point of contact for all routine and non-routine enquires facilitating communication and information flows, initiating and responding to correspondence and resolving enquires.
• Undertake Medical Secretarial Duties (see JD for more information)
  
  The Clinical Health Psychology service provides support across a wide range of specialities/MDTs across the wider trust. They work together to offer both inpatient and outpatient support to patients across the local. The admin and clerical team work together to support the clinicians and the patients throughout the patient pathway, offering a high level of care, compassion and support to all.