Property Manager

You will be responsible for delivering exceptional property management services for a designated portfolio of high-end, large complex sites. You will ensure the highest standards of service delivery, fostering a culture of excellence, collaboration, and continuous improvement. What do we offer?

• Hybrid policy so there will be flexibility between working from home, from your sites and working in our Manchester office.
• We offer amazing benefits such as salary up to £56k, enhanced family leave policies, cycle to work scheme, season ticket loan, Pet lovers Friday, enhanced sick pay, study support and much much more.
• We also offer enhanced annual leave including your birthday day off and a day off when you buy your house - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub.
What will you do? - To proactively manage a designated residential property portfolio, ensuring the portfolio is managed to a consistently high standard. - To support the Communities - in the supervision, motivation, and development of the Communities Management Team, advising and supporting more junior members of the team with dealing with complex management issues. - Recognize and support the team to deal with issues beyond their skill set by providing advice, guidance, and mentorship, supporting their career development. - Be an ambassador for the Company, setting consistently high professional standards, embracing urbanbubble's mission and values. - Ensure high quality customer engagement, ensuring consistently clear, helpful, and accurate messaging. - Provide regular and detailed management reports to clients and stakeholders. - Attend and minute Client meetings, RMC Board meetings, AGMs, and Residents meetings, ensuring open and transparent communication with all stakeholders. - Produce comprehensive and accurate service charge budgets including reserve funding, for client approval within required timescales. - Manage expenditure against budget throughout the financial year. - Be responsible for the planned preventative maintenance of all mechanical, electrical, fire safety and leisure equipment and assets within the portfolio in accordance with legal and regulatory requirements. - Oversee all reactive and planned repairs and maintenance requirements, ensuring any defects are reported and managed effectively. - Work in partnership with the Communities Team, supporting them to deal with reactive maintenance promptly and effectively. - Work in partnership with the Community Manager at each development to ensure service charge budgets include adequate provision for all resident engagement activities.

Excellent knowledge of Landlord & Tenant, Building Safety, the ARMA code and all applicable legislation and regulations relating to management of high-rise residential buildings. - Proactive approach and the ability to work in a dynamic environment. - Excellent time management and organisational skills. - High levels of energy, enthusiasm, and passion for personal and team development. - Proficiency in Microsoft 365 and other relevant software. - Thorough understanding of Fire, Health & Safety and Building Safety legislation and regulations relating to high rise buildings. - Through knowledge and understanding on residential leasehold management and all applicable legislation, regulations, and best practice. - The drive, energy, and passion for delivering high quality, professional services. - Strong financial management. - Excellent written and verbal communication skills, with an ability to articulate complex information to clients and colleagues.