Property Manager

Pinnacle Group are looking for an experienced Property Manager to join our Homes Team and manage a mixed portfolio of residential properties including social rent, affordable housing and shared ownership residential properties. This role is responsible for delivering an excellent housing management service across a mixed-tenure portfolio including affordable housing, social housing and shared ownership properties. Working closely with residents, clients and stakeholders, the successful candidate will take ownership of their patch, ensuring high service standards are maintained while fostering positive communities and delivering an outstanding customer experience. Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities. The ideal candidate will have experience within housing management, residential lettings or the wider property sector and be passionate about delivering exceptional customer service. They will be an organised and self-motivated individual with strong communication and relationship-building skills, capable of managing a varied workload and building effective partnerships with residents, contractors and clients. The successful candidate will be proactive, resilient and solutions-focused, with a good understanding of housing management practices and a commitment to maintaining high standards across their portfolio. This is a site based role located at Perry Bar Village. The working hours are 9am-5.30pm, Monday-Friday.,

• Act as the primary point of contact for residents, leaseholders, clients, and contractors.
• Respond to property management enquiries and resolve issues in a timely and professional manner
• Manage repair and maintenance requests from initial report through to completion.
• Conduct regular site inspections and property visits.
• Assist with budgeting, service charge monitoring, and expenditure control.
• Conduct regular health and safety inspections of buildings and communal areas
• Ensure all statutory compliance obligations are monitored, recorded, and completed within required timescales.
• Instruct, monitor, and manage contractors carrying out maintenance and compliance works.
  
  Previous experience in residential property management, block management, or building management.
• Strong understanding of property compliance requirements and health and safety obligations.
• Experience managing contractors and service providers.
• Excellent organisational and administration skills.
• Ability to prioritise workloads and manage multiple tasks effectively.
• Strong communication and customer service skills.
• Proficiency in Microsoft Office applications.
  
  Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve.
  
  In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including:
• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans