Property Manager

The Property Manager oversees the daily maintenance & grounds function of a hotel. They will ensure that all facilities remain efficient, safe, and compliant with industry standards. This role requires strong leadership skills, attention to detail, and a proactive approach to problem-solving. This role plays a critical part in ensuring a high-quality guest experience by maintaining the hotel's physical assets and fostering collaboration across departments, using data and systems to manage departmental costs and efficiencies., Facilities Management

• Oversee the daily operations and maintenance of a hotel to ensure optimal performance and guest satisfaction.
• Plan and programme PPM using systems and tools.
• Support the Maintenance & Grounds teams at the properties, working with all hotel teams and across the portfolio to share best practice and support the business.
• Ensure brand standards, policies and legal compliance are delivered, monitored and recorded.
• Accountable for ensuring Health & Safety policy and compliance are adhered to.
• Develop action plans and delegate tasks across a small team to ensure effective spending, while maintaining a clear and accurate maintenance and PPM regime.
• Support grounds teams on site to deliver the required standards for guests.
Team Leadership
• Manage and lead maintenance and grounds teams, along with external contractors, developing and coaching team members to support their growth.
• Recruit and develop the team to strengthen the foundations of the property maintenance function.
• Budget Management
• Manage facilities maintenance budgets for the hotel, including Repairs & Maintenance (R&M), Utilities, and support the delivery of capital maintenance, ensuring cost-effective operations while maintaining property standards.
• Work with the leadership team to forecast annual budgets and plan future investment in line with business strategy and growth.
• Drive utility performance across the hotel, leading initiatives with both the management team and operational colleagues.
Supplier Management
• Maintain relationships with external vendors and contractors for specialised services, ensuring quality standards and contractual compliance.
• Use technology to support the function through property-based and centralised systems, including BMS and CAFM systems.
Safety and Compliance
• Ensure the hotel complies with all local, brand and legal regulations, including health and safety, food safety and all other compliance requirements.
• Ensure guests and team members are always in a safe and secure environment.
• Sustainability & Utility Initiatives
• Implement and promote sustainable practices across the hotel to reduce environmental impact.
• Drive the delivery of utility targets through coaching, support and continuous improvement.
• Support hotel Green Teams and energy initiatives.
Reporting and Documentation
• Maintain accurate records of maintenance activities, inspections and repairs, providing regular reports to regional management.
• Use systems and tools effectively to manage and develop the property facilities management function.
• Complete capital expenditure requests.
  
  Proficient in facilities management software and Microsoft Office Suite.
• Strong guest service orientation with a hospitality mindset.
• Ability to use data from technology and management systems to support effective business decisions.
• Strong problem-solving and decision-making skills.
• Effective verbal and written communication skills.
• Adaptable and flexible approach.
• High level of personal accountability and integrity.
• Ability to prioritise effectively in a fast-paced environment.
Essential Experience
• Experience working within the hospitality and leisure sector.
• Understanding of facilities management systems.
• Knowledge of energy usage and current strategies to reduce carbon emissions and operating costs.
Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter.

Join our team at Heythrop Park, part of the Warner Hotels Group. This 311-bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds.