Property Manager

Role PurposeThe Property Manager is responsible for all end-of-tenancy and pre-tenancy operational activity, ensuring properties are prepared to a high standard for new tenants and that vacating tenancies are handled efficiently.This is a field-based, hands-on role, focused on property condition, maintenance coordination, and ensuring a smooth transition between outgoing and incoming tenants. Property Managers play a crucial part in protecting landlord assets and ensuring properties are ready to re-let quickly and compliantly.
Key Responsibilities1. End-of-Tenancy ManagementConduct end-of-tenancy checkouts, visiting properties to assess condition and identify required remedial works.Take end-of-tenancy meter readings and ensure accurate reporting.Arrange and oversee end-of-tenancy maintenance, cleaning, and repairs, ensuring landlords are kept informed.Process deposit returns, negotiate deductions, and ensure deposits for new tenancies are registered correctly (with support from Admin where required).2. Pre-Tenancy PreparationProgress New Applications to Move InChase ReferencingEnsure all Move in Compliance Documentation are readyComplete inventories and ensure they accurately reflect the property's condition.Carry out pre-tenancy meter readings.Arrange pre-tenancy maintenance, cleaning, and any required works to ensure the property is ready for new tenants.Ensure all pre-tenancy tasks are completed in line with agreed timelines to support smooth move-ins.3. Property Visits & On-Site ResponsibilitiesVisit vacant
properties that are struggling to let, identifying condition issues or improvements needed.Physically attend properties to understand maintenance requirements and ensure standards are met.Support the operational flow between tenancies by being the "eyes on the ground" for the wider PM team.4. Operational & Administrative TasksRaise relevant landlord invoices relating to end-of-tenancy or pre-tenancy works (moving to SPM oversight).Assist the Senior Property Manager with any required tasks linked to tenancy transitions.Ensure accurate documentation, reporting, and communication with landlords, tenants, and internal teams.Skills & Experience RequiredStrong understanding of property condition, maintenance requirements, and tenancy transitions.Confident in conducting checkouts, inventories, and property assessments.Excellent organisational skills with the ability to manage multiple properties and deadlines.Good communication skills, especially when explaining works, deductions, or property
condition to landlords and tenants.Ability to work independently, often on the road, with strong time-management skills.A full driving licence and access to a vehicle (essential due to the mobile nature of the role).Personal AttributesPractical, hands-on, and detail-focused.Confident assessing property condition and identifying required works.Calm and professional when dealing with tenants at the end of their tenancy.Proactive, reliable, and able to work autonomously.Strong problem-solver with a focus on getting properties re-let quickly and to a high standard.Success MeasuresAccurate and timely completion of checkouts, inventories, and tenancy transition tasks.Properties prepared to a high standard and ready for new tenants on schedule.Efficient turnaround of end-of-tenancy works, reducing void periods.Clear communication with Senior PMs, landlords, and lettings teams.Smooth handovers between tenancies with minimal delays or issues.
Work Location: In person