Property Management Apprentice

The purpose of this role is to provide comprehensive administrative support to the Property Management and Asset Teams, acting as the first point of contact for customer enquiries and ensuring excellent service delivery.

Responsible for managing communications through CRM systems, supporting property administration, coordinating repairs, maintaining key and fob records, processing invoices and purchase orders, managing documentation and records, handling post, and ensuring effective use of internal systems to support efficient team operations and high levels of customer satisfaction.

Hungry to develop in the industry, with a flair for customer excellence.

Good IT skills and a willingness to learn speciality housing management systems

Team player but striving to be the best performer of the department.

A lateral and innovative thinker, a problem-solver. Happy to get stuck in and be one of the team.

Self-disciplined, with excellent time management skills, and flexible in order to achieve results

Good inter-personal skills and ability to deal with people from diverse backgrounds

Self-confident, decisive, resilient and the ability to thrive under pressure in a fast-moving environment

Ability to embody the Groups values

We are more than just estate agents, we are Redwing. We help customers to buy, rent, sell and manage properties across Liverpool, Merseyside and the North West. We're a boutique property agency with specialist teams in sales and lettings, shared ownership, marketing, property management and asset management.

Redwing is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers.

Next steps

If you like what you've read so far and think you've got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role.

Our Talent Acquisition team will review your application and will be in touch shortly.

What we offer

Redwing really is a great place to work - and you don't have to just take our word for it! We're accredited by Best Companies for our 'world class' levels of staff engagement and have been consistently named as one of the Best Companies to Work For in the North West.

We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people's lives.

We also offer a fantastic reward and benefits package which, amongst other things, includes:

A range of flexible working options.

27 days paid annual leave each year (rising one day per year up to a maximum of 32 days after five years) in addition to 8 bank holidays.

6 additional days for volunteering

Up to 9% Employers Contribution to the Pension Scheme (match funded) .

£250 annual 'Live and Learn' allowance to spend on learning any new skill.

Enhanced maternity, paternity and adoption pay schemes.

Employee Assistance Programme and health and wellbeing initiatives

A wide variety of exciting learning and development opportunities.

Interest free loans to assist with the purchase of computer equipment and travel season tickets.

Monthly staff lottery scheme.

"We regenerate places and create opportunities for people"

We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation.