Property Helpdesk Supervisor

Salary not available. View on company website.

Catch22, Bracknell, Bracknell Forest

Full time
Temporary
Onsite working

Posted today, 26 Jun | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

Job ref: 3306358ffa0844fe973f6dd059c4122e

Location ref: Bracknell, Bracknell Forest

Catch22

Full Job Description

Catch 22 are working with a Specialist UK care provider to recruit a Property Helpdesk Supervisor to oversee the day-to-day operation of a busy facilities helpdesk supporting a national portfolio. This is a hands-on supervisory role, responsible for leading a small team, managing workloads, and ensuring a responsive, high-quality service across property and facilities queries. You will also act as the first point of escalation and support continuous improvement across processes and service delivery.,

Supervise and support a team of Helpdesk Administrators
Allocate and monitor workload via CAFM systems (QFM)
Act as first escalation point for complex issues
Monitor service levels, reporting and performance
Drive service improvements and helpdesk efficiency

Experience within helpdesk, facilities or property support
Previous team leadership or supervisory experience
Strong organisational and customer service skills
Confident managing multiple priorities and stakeholders

Competitive salary + benefits package
Hybrid working
Strong team culture within a growing organisation
Opportunity to secure a permanent role

Direct job link

https://www.jobs24.co.uk/job/property-helpdesk-supervisor-127024797

Property Helpdesk Supervisor

Full Job Description

Direct job link

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