Project Support Officer

Lewisham and Greenwich NHS Trust is delighted to offer two fantastic opportunities to join our dynamic Improvement Delivery Team. The Improvement Delivery Team's mission is to foster a culture of improvement-led delivery by enhancing capability in improvement, programme, and change management, while empowering teams to implement changes in their own services. The team provides expertise in these areas, delivering a trust-wide improvement training program and offering support and coaching to staff involved in transformation projects. The team also promotes engagement, monitors progress, and facilitates the spread of learning across the organization.

The postholder will playa major rolein providing high quality administrationand projectsupport service to theImprovement Delivery Team. The post holder will work as part of the central team and within different project and programme teams and as such, will berequiredto carry out other support and secretarial tasks. The postholder will provide support for improvement programmes,efficiency projects and IT projectsandassistin the implementation and delivery of actions to support the delivery of projects and programmes. The requirements of the role will vary from time to time according to need. The postholder will support the delivery of projects and complete pieces of work relating to improvement,efficiencyand IT Projects., This role is site based providing efficient administrative and project support to the Improvement Delivery Team, crucial for the success of multiple projects, programmes, and training sessions. Key tasks include collaborating with Programme and Project Managers to manage actions, maintain a central library of documentation, and ensure accurate records. You will organise and attend regular update meetings, facilitate stakeholder engagement events, and support clinical audits and performance meetings.

Responsibilities also include delivering comprehensive project support, such as administration, scheduling, and using service improvement tools. The role demands proactive management of project issues, taking initiative to resolve urgent matters, and leading specific project stages as directed. Effective communication of complex information is essential, requiring strong influencing and negotiating skills.

Additionally, you will collect and analyse project data, preparing reports to monitor progress and support decision-making processes. Mastery of toolssuch as MS Excel, SharePoint, PowerBIand Power Automate are vital to ensure timely and successful project outcomes., 1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
2. Widening access (anchor institution) and employability
3. Improving the experience of staff with disability
4. Improving the EDI literacy and confidence of trust staff through training and development
5. Making equalities mainstream

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations