Project Manager - Client Services

You'll sit within our Client Services team, keeping projects on time, on budget, and running smoothly - from setup and scheduling through to reconciliation and client reporting. Working closely with Directors and practitioners, you'll be the connective tissue that holds projects together., Schedule work efficiently against budget and deadlines; build client-facing timelines
- Proactively manage risk - flag overspend or delays early and find solutions
- Support Directors in planning studio capacity across upcoming stages
Client Relations

- Deliver outstanding client service and maintain long-term relationships

- Prepare briefing documents, proposals, and project management materials

- Run client meetings - scheduling, minutes, and follow-through
Reconciliation & Finance

- Reconcile projects against scope, schedule, and budget weekly and monthly
- Brief Directors ahead of finance meetings; capture and recharge project expenses
- Flag scope creep early; support agreement of additional fees where needed

Growth

- Identify opportunities to extend scope or develop new workstreams within existing accounts
- Support post-project reviews and continuous improvement

An Account or Project Executive, or a junior Account/Project Manager ready for their next step, would be a great fit. What matters most is that you know the luxury world and have the ambition to grow.

The Person
- Ambitious - driven to develop and take real ownership

- Highly organised - nothing slips through the cracks

- Enthusiastic and energetic - you raise the energy in any room

A proactive, detail-oriented professional who thrives in a fast-paced agency. You build trust easily, juggle competing priorities without dropping the ball, and bring commercial awareness alongside genuine enthusiasm.

- Highly organised with a sharp eye for detail

- Commercially minded - comfortable balancing client expectations with scope and budget

- Discreet and dependable across all levels of the business

- Confident with Microsoft Office; quick to pick up new systems

Project Setup & Management

- Set up new projects; ensure contracts are signed, filed, and scoped before work begins, Agency experience is essential

- Background in creative, luxury, design, digital, or a related sector

- A strong, genuine understanding of luxury and its standards
- Experience in account or project management; potential matters more than seniority

- Comfortable with large budgets and financial accountability

- Global client experience a bonus

A creative agency built on quality and craftsmanship. For over 20 years we've partnered with heritage and contemporary brands on rebranding, brand creation, and strategic guardianship - across two UK studios. Part of Together Group: 600+ people, 12 agencies, 30 offices in 16 cities, serving the world's leading luxury and lifestyle brands.