Project Manager

JLL is seeking an experienced Project Manager to join our Central London team, delivering operational excellence across prestigious events venues and premium commercial environments.Key Operational Requirements Premium Environment Delivery:

• Execute projects in occupied high-end venues, flagship corporate headquarters, and premium commercial spaces
• Maintain seamless operations where downtime isn't an option
• Exercise discretion and professionalism expected in sophisticated commercial and events environments
• Minimize disruption to live operations while delivering technical excellence
Project Management:
• Deliver multiple small works, fit-out, and M&E projects autonomously
• Manage complete project lifecycles from specification through closeout
• Balance competing stakeholder demands in pressured, time-sensitive environments
• Solve issues rapidly with minimal client impact
Contractor & Team Leadership:
• Manage contractor performance to JLL's exacting standards
• Lead diverse teams across varied project types
• Provide technical guidance on M&E and fabric disciplines
• Conduct quality audits on subcontractors
• Implement HR procedures and performance management
Core Accountabilities Health, Safety & Compliance:
• Ensure H&S legislation compliance including CDM regulations
• Maintain risk assessments and method statements
• Uphold JLL's zero-harm culture and client duty of care
• Manage contractor safety performance in live environments
Financial Management:
• Budget control and project costing
• P&L responsibility contributing to portfolio profitability
• WIP tracking and debt management
• Monitor project costs against forecasts
Client & Stakeholder Management:
• Proactive client liaison reinforcing JLL's value proposition
• Manage expectations in high-profile commercial and events spaces
• Deliver client satisfaction that supports retention and reputation
• Report on project progression with transparency
Operational Excellence:
• Plan and develop project specifications
• Monitor progress and set realistic end dates
• Conduct workload review and resource planning
• Perform quality audits maintaining JLL standards
• Manage project reporting aligned to JLL's operational frameworks
Business Development:
• Pipeline development to increase annual turnover
• Identify additional service opportunities within existing client relationships
• Contribute to JLL's portfolio growth strategy
• Deepen client relationships through proactive value delivery, Directly supports JLL's mission to shape the future of real estate for a better world
• Ensures premium commercial and events spaces operate seamlessly, safely, and efficiently
• Contributes to JLL's reputation as partner of choice for sophisticated commercial clients
• Delivers operational excellence combined with strategic real estate insight
• Reinforces JLL's commitment to client service excellence in Central London's competitive market
  
  Health & Safety Certifications:
• IOSH or higher (mandatory)
• SMSTS (mandatory)
• CSCS Gold Card (preferred)
Technical Competencies:
• Competent working knowledge of M&E systems
• Understanding of building fabric disciplines
• Ability to oversee complex, integrated building systems typical of premium commercial venues
Professional Experience:
• Industry-relevant qualifications and proven track record
• Operational experience leading diverse teams
• Performance management to KPIs using operational MI systems
• Experience in live operational environments (events venues, premium office space advantageous)
• Background in small works, fit-out, and M&E project delivery
Administrative & Systems:
• Computer literate: Word, Excel, Outlook
• Strong organizational and administration skills
• Ability to manage multiple reporting requirements
• Data-driven approach to performance tracking, 5-10 years' field experience in facilities or construction management
• Progression from technical/supervisory roles into project management
• Track record in high-end commercial, corporate, or events environments
• Experience executing work with minimal disruption to premium operations
Key Attributes:
• Autonomous delivery capability in pressured environments
• Client-facing professionalism representing JLL's brand
• Discretion in high-profile commercial settings
• Ability to balance technical delivery with relationship management
• Understanding of sophisticated client expectations
Distinguishing Factors:
• Experience in live events venues or occupied premium office environments
• Proven ability to manage multiple stakeholder demands simultaneously
• Track record of maintaining operations while executing technical work
• Reputation for delivering projects that enhance rather than interrupt client operations
  
  Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward., Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.