Project Manager

Reporting to the Development Programme Manager, the Development Project Manager's key responsibilities, as an essential member of the team, is to project manage the delivery of projects to agreed time, cost and quality parameters.

What you'll be doing

To project manage the delivery of post-contract projects within the organisations development programme to agreed time, cost and quality parameters;

To deliver excellent customer service to all stakeholders including customers, internal colleagues and external partners;

To manage the delivery of post completion customer journey processes

Negotiate post contract construction contract instructions to deliver best value for money for the association;

Management of appointed contractors, consultants, Solicitors, Valuers, etc. in line with contracts, appointment letters and service briefs;

Oversee the discharge of planning conditions;

Prepare and maintain scheme appraisals and cashflow forecasts within the parameters of annual budgets, forecasts and targets. Using the association's appraisal and cashflow management software Proval & Sequel;

Liaison with Consultants, Solicitors, Valuers, Local Authority, Homes England Officers, Contractors and Developers.

Liaison with all internal departments to ensure effective communication;

Financial management of post-contract projects, including coding and payment of invoices and monitoring of cashflows to ensure they remain within approved budgets;

Undertake contract management and administration, including attendance at site meetings and progress review site visits. Attendance at pre-start meetings alongside the pre-contract project manager;

Monitor and report on the risks associated with schemes;

Maintain and update records on an ongoing basis in line with the Development Procedure Guide, including learning collated;

Completion of Project Journal and KPI workbook to monitor progress and review success of schemes;

Prepare written reports for approval by Executive Directors and/or Board of Management;

Administration of scheme developments, ensuring all development administration takes place to agreed timetables and budgets, and in accordance with Great Places' Development Procedure Guide and the Homes England audit compliance checklist;

Sharing of information with internal departments through appropriate channels at handover such as Sequel property attributes, H&S files, address schedules, warranty information, etc.;

Prepare/obtain and complete the input of all information required at Practical Completion stage for the Homes England IMS system;

Preparation of files for audit and for submission to lending authorities in accordance with Great Places' and funders requirements;

Managing schemes during the defects liability period, including following up reported defects and liaising with customers and contractors;

Review customer satisfaction outcomes on projects to ensure the customer journey is understood and a positive experience of moving into their new home;

Where appropriate assist colleagues with information gathering, investigations, warranty claims and rectification works related to latent defects;

Assist with continually reviewing and improving the post-contract elements of the Development Procedure Guide in line with lessons learnt on projects;

Assist in the preparation of bids for funding within agreed timetables;

Represent Great Places at external meetings with agencies, funders, tenants, residents and so on as appropriate, some of which may be outside usual hours;

Liaise with outside agencies for whom Great Places undertakes development work and provide associated administration service to same standards as in-house work;

Work closely with colleagues in the pre-contract team to ensure the smooth and compliant handover of schemes into post-contract management

Educated to degree level or equivalent or work experience demonstrating graduate level ability;

Qualified to minimum GCSE grade C or equivalent in English and maths

Relevant professional memberships are desirable.

Previous experience in a property development role.

Project management experience and track record of delivery on time, on budget and to high quality standards.

Knowledge of the property development process, the built environment and principles of good design.

Knowledge of construction contract management.

Experience of working within a prescribed framework but ability to think creatively to resolve problems.

Experience of using SDS Proval and Sequel (or other similar appraisal and cashflow management software).

Excellent verbal and written communication skills.

Self-sufficiency in terms of admin.

IT literate with day to day software such as Microsoft Outlook, Excel, Word and PowerPoint.

Excellent customer service skills.

Familiarity with Homes England's requirements.

Understanding of housing market dynamics.

Other relevant experience in regeneration and/or community development

What we need from you

A passion for customer service

You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects

Ability to develop Great Places' profile with a variety of partners and generate new business. Proven relationship builder and influencer with stake holders.

Ability to liaise with other departments to ensure delivery of wider corporate goals.

Ability to produce accurate and concise reports.

Verbal and written communication skills.

Ability to represent Great Places at a variety of levels.

Self-sufficiency in terms of administration, preparing letters and reports, accurate filing etc.

Ability to produce development appraisals.

Ability to develop Great Places' profile with a variety of partners.

Ability to liaise with other Departments to ensure delivery of wider corporate goals.

Ability to produce accurate and concise reports; including cashflow reports.

Ability to represent Great Places at a variety of levels.

The ability to motivate, inspire and influence a large and diverse workforce by example and persuasion.

The ability to develop and project a positive image of Great Places through personal, written and oral skills.

An ability to recognise, develop and effectively promote new opportunities.

Commitment to providing excellent line management for others.

Ability to produce development appraisals.

WPA ¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members

The Market Place ¦high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more

Annual Leave ¦Start at 26 days annual leave, increasing up to 30 days + Bank Holidays

Lottery ¦ Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50

Savings Club ¦ You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary)

Sharing Greatness ¦ Our colleague incentive scheme where colleagues can earn £300 by helping the business achieve business targets.

Help with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates .