Project Manager

As Project Manager, you will be responsible for developing, implementing, and leading the transformation project governance framework for Forge Holiday Group. You will work closely with senior leadership to ensure alignment between business transformation initiatives and company strategy. This role requires someone with strong leadership skills, a process-driven mindset, and the ability to drive change across a multi-brand organisation.

You will oversee the entire project lifecycle, ensuring that key transformation projects are delivered on time, within scope, and within budget. You will also act as a central point of coordination, driving visibility, consistency, and efficiency across the group's project portfolio.

Key Responsibilities:

Strategic Project Governance & Leadership

Establish and maintain a central Project Management function, defining governance frameworks, project standards, and best practices
Develop and implement project methodologies (Agile, PRINCE2, Waterfall, or hybrid) tailored to business needs
Ensure projects are aligned with strategic objectives, tracking progress, dependencies, and risks
Drive visibility and accountability, ensuring leadership has clear insights into project performance and ROI.

Business Transformation & Change Management

Lead business transformation programs, ensuring they are structured, resourced, and managed effectively
Champion change management best practices, ensuring smooth adoption of new processes, systems, and ways of working
Collaborate with cross-functional teams (Technology, Operations, Finance, and Marketing) to ensure seamless project delivery
Identify and mitigate risks, proactively addressing challenges before they impact timelines or budgets.

Stakeholder Management & Communication

Work closely with the leadership team to provide regular updates on project performance and strategic impact
Act as a key point of contact for senior stakeholders, project sponsors, and external partners
Ensure clear, consistent, and transparent communication across the business, fostering a culture of collaboration and alignment
Create team alignment and focus on outcomes that benefit the Group, not just individual divisions or departments.

Continuous Improvement & Innovation

Implement best-in-class tools and technology to enhance project tracking, reporting, and decision-making
Drive a culture of continuous improvement, identifying opportunities to optimise processes and enhance efficiency
Stay ahead of industry trends and emerging project management innovations, ensuring Forge Holiday Group remains competitive and agile.

Proven experience in a Project Manager or transformation role, ideally within a multi-brand or matrix organisation
Strong background in business transformation, project governance, and change management
Expertise in project management methodologies such as PRINCE2, Agile, Six Sigma, or PMP certification (desirable)
Experience working in travel, hospitality, retail, or e-commerce is advantageous but not essential
Excellent stakeholder management skills, with the ability to influence and engage at all levels
Strong analytical mindset, with the ability to interpret data and make strategic recommendations
A proactive, solutions-focused leader who thrives in a fast-paced, evolving environment.

Forge Holiday Group is a market leader in the UK travel and hospitality sector, bringing together Forest Holidays, Sykes Holiday Cottages, UKCaravans4Hire and Bachcare to create exceptional holiday experiences.

As we continue to evolve, we are embarking on a transformation journey to optimise our processes to enhance customer, employee & owner experiences, foster collaboration across the Group and drive innovation by embracing new trends & technologies.

We are now seeking an experienced Project Manager to ensure transformative initiatives are effectively governed, well-executed, and deliver measurable business impact.

Annual STIP Company-wide Bonus Scheme offering up to an additional 10% of your salary through our performance-based bonus programme
33 days of annual leave including bank holidays, plus up to 5 extra days with long service
A day off to celebrate your Birthday
Two paid Volunteering Days off annually
One of only 1000 BCORP-certified companies in the UK
Enhanced Parental leave (24 weeks maternity, 3 weeks paternity at 100% pay)
Exclusive discounts on stays for you, family and friends
Discounts and offers with a focus on your overall wellbeing
Health Cash Plan starting April 2025
Training & Development programs to set you up for success
24/7 mental health support and initiatives
Access to the gym at our Chester HQ
Free parking at our Chester HQ
Employee Savings Scheme transferring directly from your salary
Long Service Awards
Hybrid working for selected roles.

Diversity and Inclusion: We encourage and welcome our people to bring their authentic and best selves to work every day. We know the power that comes from different ideas, backgrounds and perspectives. We recognise the role diversity plays in achieving our goals as a business. We actively welcome applications from as wide a range of backgrounds as possible. If you need any particular support or accommodations as part of your application process, please get in touch - our recruitment team are happy to help.

Why Join Forge Holiday Group?

This is a rare opportunity to shape the transformation agenda for a fast-growing, customer-focused business. You'll have the chance to create a new transformation Project Management function, working on complex, strategic projects that will define the future of our group.

Join us and play a key role in transforming the holiday industry!