Project Management Officer

As a Project Management Officer in our Health business team, you'll support the successful delivery of minor works projects across Norfolk and Norwich University Hospital. From planning and coordination through to reporting and compliance, your work will help ensure critical healthcare environments remain safe, efficient, and fit for the future.

Working within the site-based Capital Works Team, you'll help deliver refurbishment projects, infrastructure upgrades, and statutory compliance works that directly support patient care and hospital operations. Our work touches lives every day, and your contribution will help create impactful solutions that make a positive impact on colleagues, patients, visitors, and the wider community.

What you'll do as a Project Management Officer

- Coordinate and support the planning, scheduling, and delivery of minor works projects, ensuring activities are completed safely, on time, and within budget.

- Monitor project compliance with health and safety, environmental, sustainability, engineering, and NHS requirements.

- Identify and manage project risks, supporting effective mitigation plans and safe project delivery.

- Build positive working relationships with healthcare teams, contractors, estates colleagues, and other stakeholders to minimise disruption and maintain progress.

- Coordinate resources including labour, materials, and contractors to support efficient project delivery.

- Produce and maintain accurate project documentation, reports, schedules, compliance records, and audit information.

Good working knowledge of Computer-Aided Facilities Management (CAFM) systems and Microsoft Office applications, including Excel and Word.

- Strong communication skills with the ability to work effectively with colleagues, contractors, healthcare teams, patients, and visitors.

- Able to manage competing priorities while maintaining high standards of service delivery.

- Committed to continuous professional development and completing all required training.

- Excellent attention to detail and a proactive approach to problem solving.

25 days' holiday plus bank holidays

- Up to 6% contributory pension scheme

- Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.

- Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service

- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel

- Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity

- Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

Vetting and checks