Programme Support - Construction Skills

We are seeking a Programme Support - Construction Skills to assist in the coordination and administration of a Construction Skills Certification Scheme (CSCS) programme delivered within HMP/YOI Hindley.

This is a non-delivery role. You will not be teaching or delivering sessions. Instead, you will provide essential operational, administrative, and quality support to ensure the programme runs effectively and meets contractual requirements.

The programme supports learners to achieve CSCS accreditation, develop employability skills, and prepare for work within the construction industry.

Key Responsibilities

Programme Administration

Prepare and organise course materials, workbooks, and resources
Maintain Individual Learning Plans (ILPs) and learner records
Record attendance, learner progress, and outcomes
Support learner registration, certification, and CSCS card processes

Coordination & Delivery Support

Liaise with tutors, prison staff, and internal teams
Support scheduling and coordination of monthly learner cohorts
Assist with organising employer engagement opportunities and end-of-course activities
Support internal promotion of the programme (e.g. posters, communications channels)

Quality Assurance & Compliance

Support internal verification and quality assurance processes
Collect and record learner feedback
Assist with reporting on starts, completions, withdrawals, and achievements
Ensure compliance with prison policies, safeguarding, and security requirements

Data & Contract Support

Support monthly Management Information (MI) reporting
Maintain accurate and secure learner data
Assist with tracking key performance indicators (achievement, retention, satisfaction)

We are looking for someone who:

Has strong organisational and administrative skills
Is comfortable working in a structured, compliance-led environment
Has excellent attention to detail and record management skills
Can handle sensitive information with professionalism
Communicates effectively with a range of stakeholders
Has experience in education, training, or employability programmes (desirable)
Has an understanding of working with individuals with complex needs (desirable)

Low prior educational attainment
Mental health needs or trauma
Communication difficulties
Low confidence and employability readiness

You will support a programme focused on improving employment outcomes and reducing reoffending.

Important Information

This role does NOT involve teaching or classroom delivery
Employment is subject to security vetting and prison induction
You must adhere to prison policies including safeguarding, security, and data protection
The contract aligns with a 12-month cohort delivery model (12 cohorts)
No delivery takes place on Bank Holidays or designated prison closure periods, £15.50 per hour, full-time contract
Structured working hours (no evenings or weekends)
Experience within a prison education and employability programme
Opportunity to contribute to meaningful rehabilitation outcomes