Programme Officer

We are seeking a Programme Officer providing administrative support for taught students, contributing to an excellent student experience. Working within the Faculty Programme Team and reporting to a Programme Manager, you will support key education processes including timetabling, advisor allocation, module registration, module experience surveys and field trips, while offering supervisory guidance to Programme Administrators.

You will coordinate and deliver teaching timetables, maintain data in Scientia, allocate students to sessions and seminar groups, and arrange room bookings and AV provision. You will support programme administration by developing technical and analytical skills, advising students in line with Academic Regulations, and leading advisor allocation and module selection processes. The role includes supporting programme reviews, acting as the first point of contact for Programme Directors and Module Organisers, and coordinating project distribution and assessment schedules.

You will manage student module selections, ensure timely completion of Student Handbooks, respond to enquiries via AskQM, and maintain knowledge-base content. Overseeing Module Experience Surveys, process Change of Programme requests, and uploading potential assessment offences. Reception duties, examination administration, coursework coordination and participation in Open Days and Graduation are also required. The post supports an inclusive culture and involves flexible working, including deputising for the Programme Manager.

You will have a degree or equivalent experience, significant HE administration experience, strong customer-facing skills, and proficiency with systems such as SITS, Moodle or Salesforce. You will bring excellent problem-solving ability, strong IT skills, attention to detail, confidence with data, and the ability to prioritise and work both independently and collaboratively. Experience with timetabling software, committee support and staff supervision is desirable.

FMD offers international excellence in research and teaching and supports clinical service for a population of unrivalled ethnic diversity in East London and the wider Thames Gateway. At the forefront of medical research and education, with research themes in cancer, cardiovascular medicine, inflammation, trauma and population health. Queen Mary is in the top 10 universities in the UK for medicine and dentistry and 7th in the world for research citations for medicine in the QS World University Rankings by Subject 2025.

About Queen Mary

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we've fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it's simply 'the right thing to do' but for what it helps us achieve and the intellectual brilliance it delivers.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

We offer competitive salaries, access to a generous pension scheme, 30 days' leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities.

Queen Mary's commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.
Closing Date