Programme Manager

This is an exciting opportunity to work as a Programme Manager of a busy and vibrant team within FoLSM. The post holder will manage a programme support team, delivering a high quality comprehensive and professional service that meets agreed standards and expectations; managing staff performance, articulating the department vision, prioritising to meet deadlines, allocating tasks and assisting in the setting of the standards of service. As part of the Bioscience leadership team the post holder will work with colleagues, striving to constantly improve the student experience and positively deliver new initiatives to improve processes, adopting a flexible approach, working at an operational level and contributing to the development of policy and procedures, regularly working with the other Programme Managers, Senior Programme Manager and other members of the Directorate. With their Programme Manager colleagues, the post holder will lead the team overseeing programme support for a range of programmes, maintaining the student record and managing programme administration (including module registration, timetabling, programme and module handbooks, Departmental Education Committees and Student, Staff, Liaison Committee SSLC meetings); ensuring systems, processes and data management are accurate, compliant and auditable. They will also devise, implement, develop and review processes to deliver Faculty, School and university strategies for student administration.

To be successful in this role, we are looking for candidates to have the following skills and experience: Essential criteria

• Ability to organise, delegate and plan effectively across competing priorities
• Excellent communication skills; demonstrable ability to present information and communicate clearly, accurately and concisely to diverse audiences
• Excellent attention to detail with methodical, exacting standards of written and numerical accuracy
• Able to manage and motivate a successful team; delivering objectives, managing performance whilst enabling development and succession planning, and manage change
• Able to form professional networks and contribute positively to implementing change
• Excellent customer service skills
• Able to negotiate and influence across organisational boundaries to deliver a timely positive outcome diplomatically
• Excellent IT experience, across all Microsoft packages; with significant experience of databases (student records systems) and reporting
  
  This role forms part of the Bioscience Programme team within Faculty Education Services in the Faculty of Life, Sciences and Medicine. The team supports students and academics across many taught programmes within the faculty., At King's, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.