Programme Hub Administrator

The NHS London Bowel Cancer Screening Programme (BCSP) Hub supports a population of more than 9 million people across London and coordinates the activities of up to eight Screening Centres delivering Faecal Immunochemical Testing (FIT). We are seeking a highly motivated, well-presented Hub Administrator to join our dynamic and dedicated team. As a key member of the Hub, the post holder will contribute to the delivery of a high-quality, cost-effective and patient-centred service aligned with the objectives of the national Bowel Cancer Screening Programme. You will work closely with the Programme Hub Management Team to ensure smooth, efficient and compliant operations across all administrative functions.,

• Provide comprehensive administrative support across the Hub, ensuring timely and accurate completion of tasks.
• Support the Service Development Coordinator with new initiatives, projects and the integration of improvements into business-as-usual processes.
• Assist the Quality Manager with quality-related activities, including maintaining and updating the departmental Quality Management System (Q-Pulse).
• Support the Training Manager with the administration of training plans, competency documentation and staff development records.
• Undertake scheduled audits in line with the departmental Audit Plan.
• Investigate service or performance issues, documenting findings and managing actions through the Q-Pulse.
• Contribute to stock control processes and general operational support as required.
• Provide line management support for designated staff, including oversight of training needs across relevant modalities to assist team leaders and service priorities.
  
  The ideal candidate will be organised, proactive and committed to delivering high standards of service. Will demonstrate excellent communication skills, attention to detail and the ability to work effectively within a multidisciplinary team. Experience in quality systems, audit, or NHS administrative roles is desirable.
  
  London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people. We run major acute services at:
• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.