Programme Coordinator - Law

The Programme Coordinator will be tasked with ensuring the smooth running of all student related events. This will include having a full understanding of the SEO-London law programmes; understanding the legal industry that the programme supports; how these fits into the SEO-London organisation and using this knowledge to liaise with students and client/partner firms to run, organise and market successful events. In turn this role will be responsible for using data to run reports to show the impact of each programme. Reporting to the Head of Law Programme, you will make recommendations for possible changes and ideas to further support the student experience. The role will also ensure a seamless and professional level of customer care to all students of the Corporate Law Programme and City Solicitors Horizons scheme. Accountabilities DAY TO DAY DELIVERY OF EVENTS

• Responsible for the overall administration of all student events, with specific responsibility to ensure student communication is exceptional. Including event management, student and partner communication and coordination of all the relevant stakeholders, along with posting roles on opportunities pages, promoting events and managing the law commercial awareness newsletter content.
STUDENT MANAGEMENT & QUERY HANDLING
• Responsible for the relationship management of the students - including the ability to understand needs, resolve issues and anticipating and creating a strong relationship on behalf of SEO-London
• Responsible for managing student query escalations and to identify where there are opportunities to improve communication, marketing, or the type of events
• Responsible for managing the programme inbox (where applicable)
• Responsible for identifying creative and innovative ways to connect, educate and train students
• Provide oversight of cv support, screening, and recruitment preparation
• Responsible for attending campus events and representing SEO-London professionally with knowledge and enthusiasm
• Organise mentoring and buddying allocations
QUALITY ASSURANCE
• Responsible for ensuring that all information relating to the events and student data is managed within the GDPR guidelines and is updated in Salesforce effectively for tracking purposes. Responsible for running reports to track and monitor events from the CRM.
  
  A Law degree (LLB) or a combined degree such as Law with another subject, We are looking for applicants with 1 2 years of experience in some of the areas listed below and a willingness to learn and develop additional skills:
Essential
• Strong presentation skills with the ability to deliver engaging online sessions
• Excellent business writing and organisational skills
• Strong stakeholder management abilities
• A keen interest in, and some knowledge of, an aspiring solicitor s early career journey (school and university stages)
• A collaborative team player with a can-do attitude, able to handle requests at short notice and work under pressure
• Ability to use Teams and Zoom, including creating and managing breakout rooms
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
Preferred
• Project management experience
• Experience with database management and data analysis, including applicant tracking systems (such as Salesforce)
• Familiarity with Canva and digital communication platforms, including LinkedIn, Instagram, and WhatsApp
Helpful
• Understanding of employability skills required for students to be job-market ready
• Knowledge of diversity and inclusion principles
• Empathetic approach to working with others
• Experience in recruitment or a target-driven sales environment