Programme Coordinator FTC

Position

Programme Coordinator

Post Holder

Department

Administration

Location

Scunthorpe

Responsible To

Customer Networks Manager

Main Purpose of Role

The Programme Coordinator plays a crucial role in managing the inspection, maintenance, and remedial activities within our Private (Customer) Networks High Voltage business. Working closely with the O&M Manager, you will ensure that contractual obligations are met efficiently and effectively.

Key Duties and Responsibilities

· Coordinate the pricing and renewal of routine inspection and maintenance activities, including quotation, receipt of purchase order, scheduling, delivery and invoice/completion.

· Coordinate and schedule work activities including routine inspections and intrusive maintenance.

· Coordinate the delivery of small/non-complex remedial work activities.

· Support the Engineering and Project Management teams in the delivery of complex remedial, asset replacement and project activities.

· Compile job packs in accordance with company procedure.

· Liaise with suppliers and where required the Engineer / Project Manager to ensure that the required resources, tools/equipment and materials are available for work activities.

· Coordinate sub-contract activities across all work programmes, ensuring quotations and purchase orders are in place.

· Complete and distribute regular reports to Senior Management in accordance with agreed criteria.

· Support the admin team by contributing to handling telephone calls, booking accommodation, communicating with customers, scheduling work.

· Support the business development activities by contributing to the compilation of quotations, including issue and subsequent customer liaison.

· Undertake any other reasonable duties as required by the business.

Job Context/ Key Challenges

Team role providing programme coordination to the Private (Customer) Network Business, working in a fast-paced field service/contracting environment, a key member of the administration team.

Dimensions:

The job holder is employed to provide programme coordination to routine inspections, intrusive maintenance, non-complex remedials and support to complex remedial, project and administrative tasks.

Qualifications and Experience

· Minimum 3 years' experience in a work scheduling/coordination environment

· 5 GCSE's Grades (A-C) or equivalent, including Maths and English

· Administrative experience, ideally within maintenance, project or facilities management environment

· Proficiency in creating, reviewing, and maintaining technical documents.

· Excellent IT skills with proficiency in Microsoft Office essential, ideally with exposure to field service management software

Personal qualities:

· Attention to detail, adaptable and flexible

· Hardworking and organised

· Ability to work well with others in a team environment

· Confident in communicating at a variety of levels

· Minimum 3 years' experience in a work scheduling/coordination environment

· 5 GCSE's Grades (A-C) or equivalent, including Maths and English

· Administrative experience, ideally within maintenance, project or facilities management environment

· Proficiency in creating, reviewing, and maintaining technical documents.

· Excellent IT skills with proficiency in Microsoft Office essential, ideally with exposure to field service management software

Personal qualities:

· Attention to detail, adaptable and flexible

· Hardworking and organised

· Ability to work well with others in a team environment

· Confident in communicating at a variety of levels