Programme Coordinator - Birmingham / West Midlands

Location: Hybrid, with monthly visits to our London office and regular college travel (2/3 days a week, with up to 4/5 days in busy periods).
Travel: You will be required to regularly travel to your assigned colleges, so reliable means of transport (e.g. car/bus/train) is essential. Colleges you may need to travel to include: Sandwell College
For travel to the London office, you will be able to claim expenses.
Hours: Full-time (37.5 hours/week, Monday to Friday, flexible working patterns available)., As a Programme Coordinator, you will be responsible for student engagement, timetabling, logistics, and tutor performance, helping learners secure vital qualifications for their future.
Programme Coordination
+ Manage a portfolio of up to 300 students throughout the year, ensuring sustained engagement with tutoring sessions.
+ Prepare for programme launches, including timetabling of sessions and logistical planning.
+ Maximise student reach by filling available tutoring spaces and maintaining an active pipeline of students.
+ Develop strategies to enhance student engagement and track attendance KPIs using our CRM system (Salesforce).
+ Prioritise safeguarding and student safety at all times.
Tutor Performance and Delivery
+ Oversee tutor task and session management to ensure consistent, high-quality delivery.
+ Conduct regular check-ins with tutors, providing guidance and feedback.
+ Observe tutoring sessions to uphold delivery standards and improve programme effectiveness.
College Relationships and Programme Logistics
+ Build and maintain strong relationships with college staff to ensure seamless programme delivery.
+ Manage logistical preparations, including scheduling sessions and room bookings.
+ Maintain clear communication with college stakeholders and contribute to impact reporting.
+ Support contract renewal discussions to sustain and expand partnerships.
Creative Problem-Solving and Innovation
+ Identify and implement operational improvements to enhance programme efficiency.
+ Contribute to wider organisational projects, such as tutor training, resource development, and student engagement initiatives.
+ Lead special projects aligned with your interests to further our mission.
Championing Get Further s Vision and Values
+ Represent Get Further s values in all interactions with students, tutors, and external partners.
+ Ensure accuracy in reporting and programme evaluation to drive positive systemic change.
+ Collaborate with the wider team to support the charity s strategic priorities.

+ We are looking for individuals who are passionate about our mission and demonstrate the following:
+ A strong commitment to tackling educational inequality and supporting disadvantaged students.
+ Ability to thrive in a fast-paced, dynamic environment.
+ Excellent attention to detail and high standards for student success.
+ Resilience, problem-solving skills, and a proactive attitude towards overcoming challenges.
+ Excellent verbal and written communication skills, with confidence in presenting to students and senior stakeholders.
+ Strong organisational skills, time management, and ability to work independently.
+ IT proficiency, particularly in Microsoft Word and Excel.
Desirable:
+ Experience in education programme delivery.
+ Familiarity with Salesforce.
+ Understanding of the further education sector.
+ Interest in or commitment to a career in the charity sector.

Get Further is an award-winning charity that helps students from disadvantaged backgrounds secure essential English and maths qualifications. We support students in further education by providing specialist tuition, helping them progress into higher education, apprenticeships, and employment. Our programme has been proven to significantly improve student outcomes, with students on our programme more likely to improve by at least one grade compared to the national average.