Programme Coordinator

As a Programme Coordinator, you will play a pivotal role in ensuring programmes and projects run smoothly from day to day. You will proactively coordinate, organise and follow through on all key activities that keep delivery on track. You will own the rhythm of the programme, maintaining plans, tracking progress, coordinating governance routines, managing documentation, and ensuring stakeholders remain aligned and informed. You will spot issues, actions and dependencies early, communicate them clearly, and drive them to resolution. Through your structured approach and attention to detail, you will help the team deliver high-quality outcomes at pace.

• Supporting the Project and Programme Managers within the Whoosh team by coordinating activity across multiple projects and programmes.
• Proactively helping the Programme/Project Manager to develop, maintain and update programme and project plans, ensuring milestones, risks, actions and dependencies are accurately captured and tracked.
• Ensuring accurate and timely status reporting, managing updates against plans, and providing clear information for governance forums and stakeholder groups.
• Identifying potential risks, issues or blockers early, escalating them appropriately and tracking mitigation actions through to completion.
• Coordinating programme governance activities - including scheduling meetings, managing invites and logistics, preparing agendas, circulating materials, and capturing and driving actions to closure.
• Building and maintaining strong working relationships across cross-functional teams, acting as a reliable point of contact for programme-related queries and ensuring a smooth flow of communication.
• Coordinating the Whoosh store opening programme, including managing equipment levels, ordering, maintenance and movement.
• Driving continuous improvement across the project and programme management lifecycle within Whoosh.
• Supporting the Project Manager in developing and maintaining all programme and project documentation.
  
  Excellent organisational and time-management skills, with the ability to juggle multiple priorities effectively.
• Clear and concise verbal and written communication skills.
• Strong interpersonal and stakeholder-management skills, with the confidence to build relationships at all levels.
• A genuine passion for making a positive difference for colleagues and customers.
• Experience in project or programme management, particularly in coordinating multiple concurrent projects.
• Experience managing supplier or external relationships, as well as internal stakeholders beyond your immediate team.
• Strong Microsoft Office skills, especially in PowerPoint and Excel.