Programme Administrator

You will play a central role in delivering the prestigious EMBA-Global and Sloan Masters programmes, ensuring an outstanding experience for students, faculty, and stakeholders. You will act as a key point of contact, coordinating programme logistics, events, and communications while supporting the smooth delivery of world-class executive education across globally recognised programmes. You will bring strong organisational and administrative skills, along with a commitment to exceptional service in a fast-paced, collaborative environment. Working closely with internal teams and international partners, you will help drive programme success, support high-profile events, and contribute to continuous improvements that uphold the School's reputation for excellence.,

• High-quality support service provided to students, colleagues and stakeholders.
• Timely response to and resolution of enquiries, requests and issues.
• Accuracy and integrity of data in business systems.
• Development of relationships within and outside the team, and positive feedback from colleagues.
• Compliance with processes, procedures and standards.
• Contributions to process reviews and operational improvements.
  
  Administrative experience, preferably in a Higher Education environment.
• Commitment to providing an outstanding level of customer service.
• Excellent written communication and interpersonal skills and the ability to work with a variety of stakeholders.
• Sound knowledge of Microsoft Office packages including Word, Excel, PowerPoint and Outlook.
• Proactive approach to building and maintaining a good relationship with students and colleagues.
• Excellent attention to detail.
• Good time management skills with the ability to organise and prioritise.
• Good team working skills and the ability to work collaboratively.
• Experience in standard financial management processes.