Program Director

World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome.
World Wide Technology (WWT) is looking for an experienced Programme Director - Automation who will partner with clients, internal development teams, delivery leads, engagement managers, business analysts, and engineers to shape and execute best-in-class automation solutions.
The ideal candidate will ensure our teams deliver customer-first service on compelling new offerings, identify where capabilities need refinement, and drive outcomes that both clients and WWT can measure.
This is a contract Role & Inside IR35, Responsibilities:Incubate, launch, and scale new automation capabilitiesPartner with delivery to create durable valueGrow the offering and deepen client relationshipsLead teams that exceed expectationsIdentify and pursue valueScale offerings vertically and horizontally
A strong Program Director does not just deliver; they set the standard for how the practice delivers. The best practices below are what we expect to see you champion on every engagement.Outcomes before outputs. You measure success by client business outcomes: adoption rate, time-to-value, reduction in manual effort, not by artifacts produced or tickets closed.Structured incubation discipline. New capabilities move through deliberate stages: pilot, refine, productize, scale, with explicit entry and exit criteria at each stage. You do not ship a pilot as a product.Commercial fluency. You understand P&L, project financials, and commercial levers. Scope, schedule, and margin trade-offs are decisions you make with full awareness, not accidents.Transparent, structured communication. RAID logs, weekly status, clear escalation paths. Red is surfaced early, not discovered late. Stakeholders hear the hard news from you, not around you.Agile at the program level. You apply Agile practices across
multiple teams: sprint cadences, backlog prioritization, end-of-sprint demos, while preserving the executive reporting discipline clients expect.Build for the handover. You design every engagement so the client can operate, extend, and scale the automation after WWT steps back. An automation program that cannot survive your departure is not complete.Durable IP capture. Every engagement contributes to the practice library: reference architecture, estimation baselines, delivery frameworks, lessons learned. The next program starts further ahead because this one ran well.
AI tool usage. Leverage AI tools to expedite job function.
Experience5 to 8+ years as a Program Director or client-facing consultant at the Manager or Senior Manager levelProven track record of piloting new offerings and capabilities on complex client programsExperience leading Agile delivery across multiple teams, at program scale, not just sprint scaleExperience with project financials and P&L ownership or influenceCorporate leadership experience across multiple verticals. The breadth matters
Candidates will be required to go through background checks before commencing contract.