Productivity Business Partner

This role is INTERNAL ONLY and at present we are not accepting external applications. If you are external and apply, your application will not be considered at this time. We are seeking a Productivity Business Partner to support on-account teams in realising maximum efficiency across the business. The role focuses on data capture, analysis, measurement and maintenance, alongside physical auditing of productivity programmes deployed within accounts., We are looking for an individual who can work in a matrix delivery environment, engaging and influencing stakeholders at multiple levels. The role will interface closely with operational colleagues, account leaders, programme managers and frontline teams to ensure productivity programmes are delivered, monitored and aligned to agreed plans.,

• Support and deliver data capture and cleansing within agreed productivity areas.
• Audit sites where productivity programmes are in place to identify gaps and required rectifications.
• Develop rectification plans and manage delivery through others to bring sites in line.
• Work with programme leads to report progress against agreed milestones.
• Support and train site teams on productivity improvement activities and programmes.
• Facilitate programme delivery through engagement with key operational stakeholders.
• Report progress, obstacles and key milestones to senior leadership, including the Managing Director.
• Support the delivery of required financial benefits to the business or customer.
  
  Strong interpersonal and influencing skills with a collaborative mindset.
• Highly proficient spoken and written English.
• Understanding of project management principles.
• Experience in facilities management, either outsourced or insourced.
• Tenacity, determination, pragmatism and sound judgement.
• Flexibility and mobility, with some county-wide travel required.
• Customer service experience and a strong service-led mindset.
• Ability to manage workload and prioritise activities effectively.
  
  ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing Please click on the following link for more information on this role: If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link