Production Account Manager

Key Responsibilities Build and maintain strong, long-term relationships with venue stakeholders, ensuring mutual growth and alignment
Act as the main point of contact for venue event enquiries, coordinating responses, site visits, and solutions
Manage incoming briefs, gaining a clear understanding of client requirements and expectations
Develop creative and commercially sound proposals aligned with venue capabilities and budgets
Collaborate with internal teams to design and deliver engaging event solutions
Ensure all financial elements, including quoting and invoicing, meet targets
Identify opportunities to introduce additional services across the wider business
Maintain consistency and quality across all client communications and proposals
Monitor event outputs to ensure high standards of delivery
Share market insights gathered through venue relationships to support business development
Support delivery teams with venue-specific operational knowledge (e.g. access, restrictions, capabilities)
Ensure all technical, creative, and logistical requirements are clearly communicated and executed Technical Skills & Experience Strong IT skills, including Microsoft Office (Word, Excel, PowerPoint)
Experience working with event equipment and/or live events
Background in a fast-paced administrative or account management role
Good financial awareness, including budgeting and working to targets
Understanding of how different business functions (e.g. operations, transport, finance) interact