Product Support Engineer
Siemens Aktiengesellschaft, Newman's Green, Suffolk
Product Support Engineer
Salary not available. View on company website.
Siemens Aktiengesellschaft, Newman's Green, Suffolk
- Full time
- Permanent
- Onsite working
Posted 4 days ago, 21 Apr | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
Job ref: fe5211c9fc0d422a87abf92a742f5f65
Location ref: Newman's Green, Suffolk
Full Job Description
- Provide essential technical support for the assembly and testing of complex medical testing instruments.
- Perform mechanical and electrical repairs on units that fail production testing to return them to a conforming state.
- Diagnose and resolve technical bottlenecks on the manufacturing line to ensure consistent production throughput.
- Partner with R&D and Manufacturing Engineering teams to help develop, validate, and optimise new manufacturing systems and processes.
- Assist the quality department in investigating field concerns by providing technical insights into product construction and failure modes.
- Complete all rework and repair documentation within the eDHR system to ensure traceability and regulatory compliance.
- Identify and report recurring defects to the design team to facilitate product reliability improvements.
Demonstrated experience in the assembly or repair of electro-mechanical devices. - Ability to read and interpret electrical schematics and mechanical engineering drawings.
- Proficiency in using diagnostic tools and test equipment to identify component failures.
- Good technical writing skills.
- Strong technical problem solving using structured methods such as 5 Why, Ishikawa, or DMAIC.
- Previous experience in a New Product Introduction (NPI) environment is advantageous.
We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. As an equal opportunity employer, we welcome applications from individuals with disabilities. - 26 days' holiday with the option to buy or sell an additional 10
- Up to 10% employer pension contribution
- Share and bonus scheme
- Access to our flexible benefits from private medical insurance to dental cover
- Corporate Social Responsibility opportunities including 2 paid volunteering days per year and support from our 24/7 employee assistance programme
Direct job link
https://www.jobs24.co.uk/job/product-support-engineer-126720185