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Product Owner

NatWest Group, City of London

Product Owner

Salary not available. View on company website.

NatWest Group, City of London

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 30 May | Get your application in now before you're too late!

Closing date: Closing date not specified

Job ref: a3665a74463e4fe7bb37b22cf0803bd7

Location ref: City of London

Full Job Description

  • We're looking for someone to support senior management in driving the development of our digital channels' priorities and investment needs
  • You'll be putting the customer at the heart of our digital channel plans and constantly improving their digital journey
  • This is an opportunity to oversee the service delivery of our digital channel set, making sure all aspects of our digital customer journey deliver an exceptional customer experience
    • What you'll do We're looking for someone to own the digital journey, driving aspects like performance management, service proposition and customer experience. You'll be setting the vision for a whole host of digital features, making sure that we create a world-class digital experience for our customers. What's more, you'll take ownership of the digital roadmap and the definition, management and prioritisation of the digital backlog. You'll also be:
  • Working with stakeholders and delivering on KPI's to inform and monitor the digital customer experience
  • Making sure that continuous improvements in financial spend is within agreed budgets
  • Identifying, managing and escalating conduct risk to deliver key customer outcomes

    To join us in this role you'll bring a strong technical grounding in AWS and Kubernetes, with the ability to translate cloud architecture and platform capabilities into clear product backlogs, roadmaps and delivery outcomes. Hands-on experience working alongside engineering teams you'll ideally have a cloud engineering or DevOps background. You'll either hold or be working towards qualification such as AWS Associate Architect, or AWS Associate Developer, or Certified Kubernetes and Administrator or Certified Kubernetes., A comprehensive understanding of cloud-native platforms, particularly AWS services such as compute, networking, IAM, containers, observability and Kubernetes concepts including clusters, namespaces, deployments, services and ingress
  • Experience working with engineering-led teams using Agile or Scrum delivery models
  • The ability to define and prioritise product backlogs informed by platform capabilities and non-functional requirements like security, resilience, scalability and cost
  • Product knowledge that balances technical excellence with customer outcomes
  • Familiarity with modern product management approaches, such as agile and iterative delivery, applied in a technical or platform context

Direct job link

https://www.jobs24.co.uk/job/product-owner-126908086
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