Product Owner

We are seeking a strategic and delivery-focused Product Owner: Student Lifecycle Systems - Admissions & Enrolment (internally this is called "Head of Student Lifecycle Systems and Product Delivery, Admissions and Enrolment") to lead the vision, development and continuous improvement of systems underpinning the student lifecycle. Acting as Product Owner for the New Student Product team, you will define and drive a clear product vision and roadmap, ensuring our admissions and enrolment systems deliver measurable value for applicants, students and the wider institution. You will champion user needs while balancing institutional priorities, working closely with senior stakeholders across faculties and professional services. Leading a cross-functional agile team, you will translate strategy into delivery-managing a dynamic backlog, prioritising enhancements and ensuring high-quality outcomes. The role requires you to:

• Shape and communicate a compelling product vision aligned to UCL's strategic goals
• Lead stakeholder engagement, acting as a trusted partner across the organisation
• Drive continuous improvement of systems and processes across the student lifecycle
• Oversee delivery through agile practices, ensuring value, quality and impact
• Use data, insight and user research to inform decision-making and measure success
  
  You will be an experienced Product Owner or digital leader, with a strong track record of delivering complex, technology-enabled change in large, matrixed organisations-ideally within higher education or a similarly complex environment.
You bring:
• Significant experience working with agile methodologies to deliver impactful digital products
• The ability to translate complex user needs into clear, actionable product requirements
• Strong stakeholder management skills, with confidence influencing at senior levels
• Experience balancing competing priorities and navigating ambiguity with sound judgement
• A collaborative leadership style, with the ability to inspire and motivate cross-functional teams
  
  At UCL, we are committed to addressing the world's most complex challenges through research, education and innovation. Our global reputation is built on academic excellence, and our success depends on attracting and supporting a diverse, talented student community.
Student Recruitment and Admissions (SRA) plays a critical role in achieving this ambition. Working at the heart of the student journey, we ensure that prospective students experience a seamless, accessible and high-quality admissions and enrolment process. This role partners with UCL's Information Services Division (ISD), who deliver technology-enabled change across the institution. Through collaborative, agile teams, ISD design and deliver products that enhance the student experience and support staff across UCL.

This is a high-impact leadership role at the intersection of technology, student experience and organisational change., You are comfortable working across systems, data and processes, and are driven by improving user experience and delivering measurable outcomes. Analytical and strategic in your thinking, you use evidence to inform decisions and articulate value. Above all, you are committed to working collaboratively, contributing to an inclusive culture, and shaping services that support an outstanding student experience at UCL. What we offer As well as exciting opportunities, UCL offers a range of great benefits. Find out more:
• 41 days' holiday (27 days annual leave, 8 bank holidays, 6 closure days)
• Option to purchase 5 additional days' annual leave
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme, season ticket loan, and immigration loan
• Relocation support for eligible posts
• On-site nursery and gym
• Enhanced maternity, paternity, and adoption pay
• Staff Support Service (employee assistance programme)
• Discounted medical insurance
Our commitment to Equality, Diversity and Inclusion As London's Global University, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We particularly encourage applications from candidates underrepresented in UCL's workforce, including those from Black, Asian and ethnic minority backgrounds, disabled people, and - for Grade 9 and 10 roles - women. Read more: . Applicants should also familiarise themselves with UCL's policies on: and Available documents