Product Manager, CRM Communications

Experteer Overview As Product Manager for eBay's Conversion Programs, you own a multimillion-dollar portfolio of customer communications to drive conversion, revenue, and engagement. You work closely with Engineering, Data Science, and Build to shape the roadmap and deliver high-quality experiences. You lead experimentation and data-driven optimization across email, push and native notifications, guiding PRDs and end-to-end delivery. You'll translate insights from analytics, tests, and market trends into innovative, scalable programs that enhance the user journey. This role offers a chance to shape communications at scale within a collaborative, fast-paced ecommerce environment. Pay / Benefits

• Own and execute the product roadmap in partnership with Engineering, Data Science, and Build Improve experimentation velocity and cross-functional collaboration to drive results Identify and size opportunities using data to forecast impact and prioritize initiatives Lead A/B testing from hypothesis to setup and targeting Write clear product requirements (PRDs) and coordinate with Engineering for delivery Manage project plans, dependencies, and alignment for execution readiness Measure performance against targets and provide data-driven recommendations Collect insights from customer feedback, market research, and industry trends to inform product innovation Tasks 2+ years in product management, business strategy, consulting, or growth marketing with a focus on customer conversion; 1+ years in ecommerce Experience owning and optimizing performance-based communications (email, push, in-app) including audience strategy and measurement Strong understanding of UI/UX and design principles for email, push, in-app notifications Marketplace experience preferred Experience partnering with Engineering using Agile methodologies and building products from the ground up Proven ability to deliver high-quality experiences in a fast-paced, iterative environment Track record of leading complex, cross-functional initiatives end-to-end Experience developing and optimizing goal-focused email and notification campaigns in ecommerce Key requirements
  
  _ hypothesis to setup and targeting Write clear product requirements (PRDs) and coordinate with Engineering for delivery Manage project plans, dependencies, and alignment for execution readiness Measure performance against targets and provide data-driven recommendations Collect insights from customer feedback, market research, and industry trends to inform product innovation Tasks 2+ years in product management, business strategy, consulting, or growth marketing with a focus on customer conversion; 1+ years in ecommerce Experience owning and optimizing performance-based communications (email, push, in-app) including audience strategy and measurement Strong understanding of UI/UX and design principles for email, push, in-app notifications Marketplace experience preferred Experience partnering with Engineering using Agile methodologies and building products from the ground up Proven ability to deliver high-quality experiences in a fast-paced, iterative environment aa
and record of leading complex, cross-functional initiatives end-to-end
• Experience developing and optimizing goal-focused email and notification campaigns in ecommerce Key requirements