Product Manager

The Product Manager is responsible for the sourcing, development, marketing, and lifecycle management of pharmacy retail packaged products, working closely with UK and international suppliers, as well as internal sales, marketing, and compliance teams. The role also involves supplier assessment, regulatory compliance oversight, and supporting product launches, training, and commercial performance analysis.,

• Source and develop new products in liaison with the Sales & Marketing Manager, including UK and international suppliers
• Conduct market research through online analysis, pharmacy visits, and UK/international trade exhibitions
• Manage new and existing pharmacy retail packaged product ranges
• Compile and analyse market data for new product opportunities
• Carry out commercial analysis including costings, margins, MOQ, and investment viability
• Assess product quality, design, packaging aesthetics, and customer feedback
• Oversee packaging artwork development and product launch processes
• Monitor competitor activity, pricing, and promotional strategies
• Maintain accurate product data across systems (e.g. SkooCloud, C&D, EPOS barcode data)
• Support sales teams with product tools including brochures and presentation materials
• Deliver product training to the salesforce, particularly for new product introductions
• Conduct supplier evaluations including virtual factory visits (UK and international), financial stability checks, and ethical/legal compliance reviews
• Support refresh of existing product lines including pricing and packaging improvements
• Review discontinued and obsolete stock to support clearance strategies
• Support OEM branding projects enabling bespoke customer product development
• Ensure regulatory compliance including CE/UKCA requirements and maintenance of technical files
• Liaise with consultants and global suppliers to maintain documentation and Quality Management Systems
• Support trademark registration activities in the UK and internationally
  
  Experience managing an international buying or sourcing function
• Strong commercial awareness with ability to assess cost, margin, and product viability
• Excellent analytical skills with attention to market trends and competitor activity
• Strong interpersonal and communication skills for engaging with suppliers, customers, and internal teams
• Ability to work strategically in a fast-paced, evolving retail/pharmacy environment
• Understanding of regulatory compliance and product quality standards is highly desirable
• Self-motivated with strong organisational skills and ability to manage multiple projects simultaneously