Product Designer (UX / UI) - 12 Month FTC

This role is within a team of designers, researchers, content specialists and data analysts, working together to design and deliver high quality, user-centred mobile experiences. This is a mobile first project, with some responsibility for supporting web & browser journeys. As a Product Designer, it'll be your role to:

• Deliver high quality visual and interaction design across the mobile app
• Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step through wireframing, journey mapping, prototyping, and delivery-ready screens
• Balance business requirements with user needs - you'll work with user researchers to gather evidence & rationale to align stakeholders on individual user needs. You'll know when to diplomatically push back, if necessary, to act on what's right for the customer
• Bring designs to life at different levels of fidelity through prototyping software (primarily Figma)
• Work confidently within an established central design system, creatively using components to figure out the right balance of content and UI (User Interface) elements on screen
• Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experience
• Deliver finalised designs on Figma annotated and ready for development, and work closely with developers and engineers to build and launch experiences live in the app
• Continually iterate & improve designs and experiences based on regular performance data and feedback from customers using the app
• Advocate customer inclusion - what it means to make an inclusive and accessible design to be used by customers of a wide range of ages, backgrounds and technical abilities
Why join us? Join us and, give us your best and we'll give you ours. Here, you'll make a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, amazing workspaces, hybrid working and huge career opportunities-you'll find them all here.

We're looking for someone who can work collaboratively alongside a full product, design & engineering team and take full ownership of their design output. They'll be confident when presenting their work to stakeholders, and able to adapt designs to reflect their feedback and feedback from user research and usability testing.
• Demonstrable experience across both User Experience (UX) and Visual Design
• Proven digital design experience (preferably mobile app design experience)
• Strong Figma skills
• Excellent prototyping skills for digital experiences in both low and high fidelity, which can be understood clearly by internal customers and development teams
• Comfortable using existing design systems, proactively recommending new ways to improve and extend them to benefit both the project and other designers
• Ability to interpret data and insights from quantitative and qualitative research, and how this informs the design process
• Familiarity working in a complex landscape - ideally, you'll have experience in financial services or a similar complex industry
• A collaborative mindset to work closely and quickly with a multi-disciplinary team
• Strong ability to see designs through to delivery - communicating with developers to ensure designs meet specifications and can be used by a broad range of users of all backgrounds, ages and abilities
• Strong advocacy of customer inclusivity and accessibility
  
  At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply. This is a place for you: Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes:
• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies