Prison Support - HMP Grendon and Springhill

Prison Support - HMP Grendon and Springhill

2026-08-17T00:00:00

Location: Cheltenham, Gloucestershire, GB, GL50 3

Any

2026-11-15T09:17:13.177

Prison Support Role HMP Grendon/Springhill

Salary: £29,432

Organization: His Majesty's Prison and Probation Service

An extraordinary job. Done by someone like you.

Role Overview

As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things - from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It's a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying, and walking to escort vehicles across the prison grounds.

Who You Are

You don't need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely, you will have good judgment and common sense, and, above all, be a great team player.

Working Conditions

As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. Driving duties are an essential part of the OSG role at HMP Grendon and HMP Springhill, and therefore candidates are required to hold a full, valid UK Driving Licence.

Unique Career Opportunities

In this unique career, you'll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.

What You Can Expect From Us

• Great training and opportunities for progression and development.


• Annual leave of 25 days on appointment, increasing to 30 days after 10 years' service (calculated on a pro-rata basis).


• 9 days of bank, public, and privilege holidays.


• Access to a paid Level 2 apprenticeship in customer service.


• Access to the generous Civil Service pension scheme.


• Season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme.

If this sounds like you, apply now.

#s1-Gen

will work a variety of shifts, including weekend and night shifts, to keep things running. Driving duties are an essential part of the OSG role at HMP Grendon and HMP Springhill and therefore candidates are required to hold a full, valid UK Driving Licence. An extraordinary job In this unique career, you'll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You'll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual
leave is 25 days on appointment and will increase to 30 days after 10 years' service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.