Principle Consultant - Process Excellence & Automation

In this role, you will lead complex process excellence and automation transformation engagements for clients across a range of sectors, helping organisations improve operational performance, reduce costs, and accelerate business outcomes through intelligent automation and scalable delivery models. Acting as a trusted advisor to senior stakeholders, you'll shape transformation strategies, design future-state operating models, and lead the delivery of automation-enabled solutions that drive measurable value.

You'll play a central role in growing CGI's automation-led consulting capability, supporting proposition development, business growth, and the evolution of scalable delivery approaches. Alongside client delivery, you'll mentor consultants, collaborate across consulting and engineering teams, and help establish reusable frameworks, methodologies, and automation accelerators that strengthen CGI's market position and delivery maturity.

Key responsibilities include:

Lead & Deliver large-scale operational transformation and automation engagements

Shape & Advise senior client stakeholders on process optimisation and automation strategy

Identify & Prioritise automation opportunities across end-to-end business processes

Facilitate & Analyse process discovery, value stream mapping, and operational assessments

Design & Implement future-state operating models and intelligent workflow solutions

Develop & Scale automation-enabled service offerings, frameworks, and delivery models

Support & Drive business development activities including bids, proposals, and client growth initiatives

Collaborate & Integrate with engineering, analytics, and delivery teams to support scalable automation delivery

Mentor & Develop consultants and Business Analysts across process excellence and automation practices

Promote & Embed continuous improvement, governance standards, and capability maturity

To succeed in this role, you'll bring extensive consulting and operational transformation experience combined with strong expertise in process excellence, automation, and intelligent workflow solutions. You should be comfortable leading large-scale engagements, engaging executive stakeholders, and balancing strategic advisory with practical delivery. Experience shaping automation-enabled consulting capabilities and supporting business growth initiatives will be highly beneficial., Demonstrable experience in process excellence, operational transformation, automation consulting, or related consulting leadership roles

Proven experience leading medium-to-large scale transformation and automation engagements

Strong client-facing consulting background with experience operating in a senior billable leadership capacity

Extensive experience in process optimisation, operational improvement, and target operating model design

Strong understanding of automation technologies including RPA, workflow automation, and low-code platforms

Experience with tools such as UiPath, Microsoft Power Platform, Power BI, or process mining technologies

Proven ability to engage and influence senior client stakeholders and executive leadership teams

Experience supporting bids, propositions, go-to-market activity, and consulting practice growth

Strong facilitation, mentoring, coaching, and cross-functional collaboration skills

Awareness of AI-assisted automation, intelligent workflows, and scalable automation delivery approaches

Working environment

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world.

Discover CGI

London, England, United Kingdom
> 1000 employees
IT services
We are a global business with 91,500 professionals across hundreds of locations worldwide, providing end-to-end IT and business process services that drive our clients' businesses. In the UK alone, we have around 6,000 member-partners working across 19 towns and cities, doing everything from writing complex code to designing sophisticated software solutions. The work we do powers some of the most ambitious projects that touch the lives of many. Our approach sets us apart, characterised by our proximity model, international presence, expertise, and operational excellence. We organise our operations within metro markets where our clients have concentrated footprints, empowering our local teams to build trusted, in-person relationships. As you build your career here, you'll develop your skills, share your insights, and work side-by-side with colleagues and clients on innovative solutions that address the most complex issues. Our commitment to ownership, flexibility, and
being approachable makes us easy to do business with. Join us, and together, as owners, let's turn meaningful insights into action to meet the needs and balance the interests of our clients, shareholders, communities, and each other. Benefits: - Insurance coverage - Medical benefits - Pension plan - Member Assistant Programme - Check4Cancer - Flexible time off - Share Purchase Plan - Member discounts - Dental benefits - Vision benefits - Profit Participation Plan - Health and Wellbeing Programme

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee.

We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go.

Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.