Principal Deployment Strategist

In this role, you'll be a senior partner to Elysia's most complex and strategically important customers, working closely with Sales, Deployment, Product and Engineering teams. You will:

• Build trusted relationships with customer leaders and align Elysia's solutions with their business and technology priorities
• Lead complex, multi-phase deployments across Elysia products, coordinating customer and internal teams to meet technical, operational and commercial needs
• Partner with Sales on account strategy, renewals and expansion, identifying high-value opportunities and helping customers understand return on investment
• Create strategic account plans with clear milestones, success measures, adoption goals and growth opportunities
• Guide customer onboarding, adoption and value reviews to support long-term success, retention and advocacy
• Bring customer needs into product and engineering discussions, influencing roadmaps and future capabilities
• Improve deployment playbooks, frameworks and measures, and share your experience with colleagues
• Manage risks early and coordinate action to protect customer outcomes and relationships
• Contribute to the development of Elysia's Deployment Strategy function as the business grows
  
  To be successful in this role, you'll combine commercial judgement, technical understanding and the confidence to work with senior customer stakeholders. You'll be comfortable turning complex technology and business needs into clear plans and measurable outcomes. You'll also have:
Essential
• Significant experience in consultancy, customer success, technical account management, strategic deployment or technical sales in a B2B software, energy or industrial technology environment
• A track record of commercial growth and leading complex enterprise programmes involving multiple products or teams
• A strong understanding of battery technology, software or data analytics
• Experience building relationships and influencing senior customer stakeholders, including at executive level
• Ability to lead cross-functional teams and build accountability without direct line management authority
• Strong strategic problem-solving skills, with the ability to turn technical and industry complexity into practical plans and measurable customer and commercial outcomes
• A bachelor's degree in engineering, business, science or a related technical field, Experience in automotive, energy or heavy industry; an advanced degree; or experience mentoring colleagues in delivery or commercial practice
• Experience with Salesforce or another CRM, project management tools such as Asana or Jira, and analytics platforms
• German language skills, which may be useful for this customer portfolio
About you You're interested in pioneering technology and its potential to support a more sustainable future. You're motivated by the opportunity to contribute to work with real-world impact and help advance battery intelligence.

Fortescue Zero develops, tests and deploys technology to help decarbonise industry. As Fortescue's green technology and engineering business, it works across areas including power systems, motorsport, battery intelligence and autonomous fleet solutions. We're looking for a Principal Deployment Strategist to join Elysia, Fortescue Zero's battery intelligence business. In this role, you'll build trusted partnerships with major customers across energy storage and mobility, helping them deploy Elysia's battery intelligence products, realise measurable value and grow their use of the technology. Elysia develops battery software and analytics to help improve the safety, reliability, performance and lifespan of battery systems. Its solutions combine expertise in electrochemistry, battery systems and data science, and are used in applications including automotive, energy storage and heavy industry. Working across cloud-based analytics and embedded battery management systems, Elysia helps customers better understand and manage their battery assets. Its work draws on more than a decade of battery expertise and experience shaped by high-performance electric vehicles and real-world operating environments. How we work At Fortescue Zero, we push the boundaries of engineering to develop technology for real-world challenges, from motorsport to mining. At Elysia, we bring together expertise in battery systems, electrochemistry and data science to develop battery intelligence solutions. Fortescue is committed to an inclusive workplace where people are supported to bring their perspectives and do their best work.

Benefits include, subject to eligibility and scheme rules:
• Bonus scheme
• Aviva workplace pension
• Group life assurance
• Group income protection
• Electric car scheme
• Health cash plan
• Employee assistance programme
• Private medical insurance
• 26 days' annual leave, plus public holidays, with the option to purchase up to 5 additional days per year
• Childcare benefits
• Free on-site gym access and discounted national gym memberships