Primary Care Services Administrator

The Primary Care Services Administrator will provide high-quality, comprehensive and proactive administrative support across NPCs patient-facing primary care services, with a particular focus on Enhanced Access, GP Front Door, the Flexible Staffing Pool and the Home Visiting Service. Working closely with the Primary Care Services Project Manager, fellow administrator, clinicians and the wider operational team, the postholder will support the efficient coordination and delivery of these services. This will include assisting the administration team with scheduling, staffing arrangements and maintaining accurate administrative systems, as well as providing cover for Home Visiting Service coordination when required. These activities will contribute to safe, effective services and a positive patient experience.

The role requires excellent organisational and communication skills, a professional approach and the ability to work autonomously, manage competing priorities and respond flexibly to changing service needs.

Norfolk Primary Care Ltd is a Community Interest Company. It was established to

• Support and strengthen primary care and to promote and assist practices to improve quality by working with and on behalf of primary care in Norfolk.
• Help with challenges identified by practices workload, GP recruitment, sharing best practice.
• Recognise the changing nature of primary care and assist to ensure that the right level of service is provided to address the needs of the local population.
• Provide benefit to patients of primary care, the clinicians and administrators who work in it and practice organisations in Norfolk.
• Work within health systems to provide patient care in innovative and solution-focused ways.
• We offer successful candidates a supportive working environment, competitive salary, excellent working conditions and the benefits of the NHS pension scheme. Other benefits include access to NHS discounts and discounted First Bus travel.
If you are interested in working in an organisation committed to a culture of professionalism, growth, integrity, positivity and kindness then we would love to hear from you.