Primary Care Mental Health Operational Manager

We have a wonderful opportunity to join our Primary Care Mental Health Services in East and North Hertfordshire as an Operational Manager on a substantive basis. The role provides opportunity for you to develop your management skills and be part of the development of new integrated ways of working with primary care colleagues. The increased provision of mental health services for primary care is a key part of community mental health transformation and this role will give you the opportunity to lead innovation. We are looking for fresh thinking and creative approaches that result in good outcomes for service users., You will work within the HPFT Adult Community Leadership team to ensure the effective coordination and operational delivery of HPFT Primary Care Mental Health Services input in primary care networks in East and North Hertfordshire. You will have consolidated your experience of working with adults experiecing mental ill health, with experience of line managing and supervising staff, and working with clinicians and multi-disciplinary teams to achieve service improvement. You will have a passion for excellent primary care based mental health services, and the difference they can make to service users and their carers., Responsible for the provision of quality care within a complex range ofhealth and social care services.Accountable for the effective operational management of all carepathways.Manage and monitor capacity on a day-to-day basis, ensuring effective escalation arrangements are in place.Manage the development and delivery of team health promotion andprevention, working closely with other agencies.Ensure compliance with all statutory requirements andimplement relevant assurance systems to demonstrate compliance fortheir service

• First degree or equivalent and professional qualification in a relevant area of health or social care
• Evidence of continuous professional and management development showing a combination of short courses, structured self-study or formal management courses, Management experience within the NHS
• Experience of engaging service users/ carers in service planning/improvement.
• Knowledge of National policy and standards of governance
• Knowledge of NHS and local Government strategies, policies, and plans
• Experience of planning and implementing service change.
• Experience of working with clinicians and multi professional teams in achieving service improvement.
• Evidence of achieving targets and objectives within a challenging environment.
• Able to organise own workload and that of the team to meet objectives and operate effectively.
COMMUNICATION SKILLS,
• Able to communicate verbally and in writing to inform and influence, staff and stakeholders.
• Ability to lead effective and empowered teams.
• Ability to manage conflict and tension in a proactive and constructive manner.
• Ability to direct and delegate effectively., Ability to translate complex issues and problems into clearly articulated and understandable recommendations and plans
• Ability to develop flexible and creative solutions to difficult problems and challenges.
  
  Hertfordshire Partnership University NHS Foundation Trustare one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission
Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout: Welcoming. Kind. Positive. Respectful. Professional. About us - Hertfordshire NHS Partnership Trust Heard. Respected. Included. Together, we help people with mental ill-health, learning disabilities and autism to live life to the fullest. We work throughout Hertfordshire, Buckinghamshire, Norfolk...