Primary Care Business Support Administrator

ThePrimary Care Business Support Unit [BSU]works in partnership with PICS practices, and external parties, offering administrative support across a range of functions.Itidentifiesemerging projects, works towards standardisation of workingpracticesand reduces the clinical & administrative burden faced by practices.The BSU hasdemonstrateddelivery,adaptabilityand value.The team is expandingto support both immediate operational needs and longer-termstrategic growth.

• The role is based at PICS HQ with ad hoc travel to practices/external sitesrequired
• The postholderwillsupport the BSU by undertaking a range of activities carried out in a flexible& professionalmanner.
• The role will bepart of a busy team, processingincomingemailsand hard copy information requestsaccurately and appropriately.
• The postholder will berequiredto be aneffective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.
• There will be daily interaction with, and requests for work from, colleagues, patients /carersand external services through face to face/telephone and email contact.
• The role will be part of the BSU working under the management and guidance of the Business Support Manager, withappropriate medicaloversight by the Deputy Clinical Director., 1.Effective and efficient administration support, working in a team responding to high demand, the need for change andassistingcontinued development of primary care services.
2.Creation and administration of all medical reportsfromvarious requestors such as government agencies,insurance companies, legalteamsand employers. 3.Work as part of the BSU Primary Care research team, to pursue an expansion of its research footprint.

1.Good general education with Maths & English qualifications 2.Previous and demonstrable experience of working in patient/public facing role 3.Excellent administration skills, ability to work as part of a team and follow management instructions

We offer a comprehensive package which includes:
• NHS Pension 2015 Scheme (subject to eligibility)
• Alternative government-based scheme (subject to eligibility)
• Competitive leave entitlement that includes maternity, paternity and adoption leave, study leave allowance, and sickness provisions
• Access to education and training opportunities, depending on your role (CPPE Pharmacy, NHS England Roadmap for First Contact Practitioners, apprenticeship schemes, support professional development)
• Working in a multi-disciplinary team with support from a wide variety of professionals
• A flexible approach to a work-life balance
• Cycle to work scheme (subject to eligibility)
• Access to Blue Light Card scheme
• All staff events and conferences
• Staff engagement (Wellbeing Group, EDI Network, Staff Focus group)
• Free parking across many sites
• Personalised induction into the company and job role