Prescription Clerk

Responsible to: Lead Dispenser/The Surgery Managers Main purpose of post: To issue repeat medications on behalf of the practice following the surgery protocol. Hours of work: 25 hours per week. SUMMARY OF MAIN DUTIES The post-holder will project a positive and friendly image to patients and other visitors and deal with queries in a professional, courteous and efficient way. Assist in the preparation, dispensing of prescriptions, for repeat medications requests. Send tasks to other members of the practice for authorising. This is to cover maternity leave for 12 months with potential for continued hours after maternity cover, in the admin department as a whole. Main duties of the job, Prepared prescriptions Order repeat medications for dispensing patients/non dispensing from the chemist. Checking of patient records to ensure they are up to date on blood tests results and annual reviews prior to issuing repeat medications, following the medication review protocol. Back up to dispensing medications out to patients, if needed. Undertaking other reasonable duties within the framework of the post as directed by management. Dispensing and checking repeat prescriptions. Taking orders for repeats and dealing with queries and support staff. Using the computer to keep records up to date. Checking with gps or in patient records if concerned about the appropriateness of requests for medication. Dealing with queries from patients regarding their prescriptions. Handling prescription money. Assisting in stock checks. Providing cover for annual leave/sickness, Main purpose of post: To issue repeat medications on behalf of the practice following the surgery protocol The post-holder will project a positive and friendly image to patients and other visitors and deal with queries in a professional, courteous and efficient way. Assist in the preparation, dispensing of prescriptions, for repeat medications requests. Send tasks to other members of the practice for authorising., Prepared prescriptions Order repeat medications for dispensing patients/non dispensing from the chemist. Checking of patient records to ensure they are up to date on blood tests results and annual reviews prior to issuing repeat medications, following medication review protocol. Back up to dispensing medications out to patients, if needed. Cleaning work surfaces and shelving on a regular basis and ensuring that that all dispensary equipment is clean and work area is tidy. Maintaining full and accurate records of all dispensing transactions. Undertaking other reasonable duties within the framework of the post as directed by management. Dispensing and checking repeat prescriptions. Taking orders for repeats and dealing with queries and support staff. Using the computer to keep records up to date. Checking with gps or in patient records if concerned about the appropriateness of requests for medication. Dealing with queries from patients regarding their prescriptions. Handling prescription money. Assisting in stock checks. Providing cover for annual leave/sickness. CONFIDENTIALITY In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. HEALTH & SAFETY The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: Using personal security systems within the workplace according to practice guidelines identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Reporting potential risks identified Understand and apply the principles of the cold chain Ensure safe storage, rotation and disposal of drugs within area of responsibility Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate EQUALITY & DIVERSITY The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. PERSONAL & PROFESSIONAL DEVELOPMENT The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Job description, Prepared prescriptions Order repeat medications for dispensing patients/non dispensing from the chemist. Checking of patient records to ensure they are up to date on blood tests results and annual reviews prior to issuing repeat medications, following medication review protocol. Back up to dispensing medications out to patients, if needed. Cleaning work surfaces and shelving on a regular basis and ensuring that that all dispensary equipment is clean and work area is tidy. Maintaining full and accurate records of all dispensing transactions. Undertaking other reasonable duties within the framework of the post as directed by management. Dispensing and checking repeat prescriptions. Taking orders for repeats and dealing with queries and support staff. Using the computer to keep records up to date. Checking with gps or in patient records if concerned about the appropriateness of requests for medication. Dealing with queries from patients regarding their prescriptions. Handling prescription money. Assisting in stock checks. Providing cover for annual leave/sickness. CONFIDENTIALITY In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. HEALTH & SAFETY The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: Using personal security systems within the workplace according to practice guidelines identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Reporting potential risks identified Understand and apply the principles of the cold chain Ensure safe storage, rotation and disposal of drugs within area of responsibility Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate EQUALITY & DIVERSITY The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. PERSONAL & PROFESSIONAL DEVELOPMENT The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Essential

• GCSE Grade A to C
• Computer skills - confident with Microsoft Word, Excel etc.,
Desirable
• Good Telephone Manner,
• Emis Web experience
Person Specification Qualifications Essential
• GCSE Grade A to C
• Computer skills - confident with Microsoft Word, Excel etc.,
Desirable
• Good Telephone Manner,
• Emis Web experience
  
  Hazeldene House Surgery is a rural G P Practice, with 5 partners and committed to caring for the community with traditional GP Values.
We have just under 8,000 patients and dispense to just over 50% of these in our dispensary. We are a family friendly team that support one another as well as patients, in the ever increasingly demanding environment of the NHS.