Presales Solution Architect - ServiceNow
Lenovo, Farnborough, Hampshire
Presales Solution Architect - ServiceNow
Salary not available. View on company website.
Lenovo, Farnborough, Hampshire
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 9 Jun | Get your application in now before you're too late!
Closing date: Closing date not specified
job Ref: 0176c72fc4c1470a9e73e44b6749e2a5
Full Job Description
- Act as a senior technical expert and architectural lead in strategic presales engagements with enterprise customers.
- Partner with Account Executives and Solution Consultants to understand customer business objectives, technical environments, and key pain points.
- Lead technical discovery sessions and workshops to gather detailed requirements and validate solution approaches.
- Design and architect comprehensive, scalable, and integrated ServiceNow solutions that span multiple products and workflows (e.g., ITx, Employee Workflow, Customer Workflow, GRC, SecOps).
- Provide expert guidance on ServiceNow best practices, platform capabilities, and architectural patterns.
- Support the creation of technical proposals, responses to RFPs/RFIs, and statements of work (SoWs), ensuring accuracy and technical feasibility.
- Stay current with the latest ServiceNow platform features, product roadmaps, and industry trends, including emerging technologies like AI/Machine Learning.
- Collaborate with product management and engineering teams to provide feedback on customer requirements and market needs.
- Mentor and support other members of the presales and sales teams on technical and architectural topics.
5+ years of experience in a presales, solution architecture, or technical consulting role within the enterprise software industry. - Proven expertise in the ServiceNow platform, including a deep understanding of its architecture, capabilities, and multiple modules/workflows.
- Demonstrated experience designing and architecting complex solutions for large enterprise customers.
- Strong understanding of enterprise architecture concepts, integration patterns, and relevant technologies.
- Ability to build rapport and credibility with senior technical leaders and executives.
- Experience responding to technical sections of RFPs/RFIs and contributing to solution scoping and SoW creation.
- Willingness to travel as required to customer sites and company events. Desired Skills (Bonus Points):
- ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA).
- Relevant ServiceNow certifications in specific product areas (e.g., ITSM, ITOM, HRSD, CSM).
- Experience with cloud platforms (AWS, Azure, GCP) and related architectural considerations.
- Understanding of ITIL or other relevant frameworks (e.g., TOGAF, Zachman).
- Experience in a specific industry relevant to the role (e.g., Financial Services, Public Sector, Healthcare).
Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit , and read about the latest news via our . - Private medical
- Income protection
- Attractive pension scheme
- Positive work life balance
- Learning and development
- Life insurance
- Lenovo and Motorola products discounts
- Lifestyle discounts
- Cycle to work
- MyGymDiscounts
- Mortgage advice and support
- Referral bonus
- Electric car salary sacrifice scheme
- Free onsite parking
Direct job link
https://www.jobs24.co.uk/job/presales-solution-architect-servicenow-125213829
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