Pre-Operative Assessment Pathway Manager

Ensure effective processes and procedures are in place to monitor and track performance to meet the service and Trust targets, participating in and/or provide data information for audits. Report on POA waiting lists including follow up activity, ensuring appropriate ensuring escalation regarding delays or backlogs. Provide advice and guidance where necessary to the Surgical Admission booking teams using POA service knowledge to support RTT compliance. Monitor POA capacity and work with nursing and operational teams to identify solutions where capacity pressures arise. To identify and work with the nursing and operational team to implement service improvements. Supervise, support and organise the day to day running of the service, identifying resource needs, distributing workloads and ensuring staff levels are adequate to meet demand and priorities. Monitor quality of patient care delivered, ensuring high standards are maintained at all times and patient enquiries are dealt with efficiently,
professionally and appropriately. Ensure patients are communicated with effectively and in a timely manner in relation to their appointments via email, phone or letter. Monitor staff adherence to Trust and departmental policies, procedures and mandatory training and identifying any training needs for self development and those of the team. Provide induction and training to all new staff within the department., 1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
2. Widening access (anchor institution) and employability
3. Improving the experience of staff with disability
4. Improving the EDI literacy and confidence of trust staff through training and development
5. Making equalities mainstream

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations