Practice Manager - Forest View Medical Centre

Forest View Medical Centre is seeking an ambitious and forward-thinking Practice Manager to join our senior leadership team. Supported by an experienced Operations Manager, this role offers a unique opportunity to focus on strategic leadership, organisational development and service improvement within one of the largest GP practices in the Rhondda You'll be joining:

• A practice located in the heart of the Rhondda Valley, serving a welcoming and resilient community and benefitting from the area's rich Welsh heritage, strong sense of identity, and stunning natural surroundings.
• A 15,000-patient teaching practice with an experienced multidisciplinary team.
• A supportive leadership structure that includes dedicated Operations Manager.
• A practice committed to innovation, education and continuous improvement.
• A team that values collaboration, respect, accountability and staff wellbeing.
• An organisation that is ambitious about the future of primary care and its role within the local community.
Main duties of the job We are looking for an inspirational and collaborative leader to help shape the future of our organisation. Working closely with the GP Partners and Operations Manager, the Practice Manager will provide overall leadership and direction for the practice, ensuring we continue to deliver excellent patient care while supporting staff wellbeing, innovation and sustainable growth. This is an exciting opportunity for a Practice Manager to join the practice at a pivotal stage in its development, leading the team through the next phase of growth, improvement, and innovation. You will be focusing on: Strategic priorities, Organisational culture, Workforce development, Governance and Long-term service improvement. This role would suit an experienced manager who enjoys developing people, leading change and working collaboratively to deliver high-quality services.

We are a 15,500-patient teaching practice, shortly consolidating across two main sites, serving the North Rhondda community. Our ethos is built on clinical excellence, teamwork, and continuous improvement, with a strong belief that general practice remains one of the most professionally rewarding areas of medicine. We are proud to boast a strong multidisciplinary clinical team, including:
• 6 GP Partners
• 5 Salaried GPs
• 4 Practice Nurses
• 3 Healthcare Assistants
• 3 In-house Pharmacists plus 1 remote Pharmacist
• Mental Health Practitioner (MHP)
• Physiotherapist service
• Experienced care navigation and administrative staff
We are an established Training practice with a commitment to GP education and professional development. We have modern and efficient systems:
• EMIS clinical system
• Electronic prescribing
• Total triage via AccuRx to allow the best use of resource improving patient journey and GP workload
• Surgery Connect telephony
Our partners have a wealth of experience and interests including:
• GP education & Leadership
• Medical Examiner service
• Cardiology
• Minor surgery and joint injections
• Transgender Healthcare