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Practice Manager

Henry Schein, Inc., City of Westminster

Practice Manager

Salary not available. View on company website.

Henry Schein, Inc., City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 1 day ago, 21 Jun | Get your application in today.

Closing date: Closing date not specified

Job ref: 36f79debc3d943269bd39afcb2294305

Location ref: City of Westminster

Full Job Description

  • Lead day-to-day practice performance across people, patients, and commercial outcomes
  • Develop the multidisciplinary team, setting clear expectations and ownership
  • Track and manage core KPIs including chair utilisation, treatment conversion, revenue, and patient experience
  • Partner with Treatment Coordinators and clinicians to optimise the patient journey
  • Oversee diary management, balancing productivity with a calm, high-quality experience
  • Maintain regulatory compliance and ongoing CQC readiness
  • Manage costs, stock, and budgets in line with business targets
  • Own operational processes, spotting risks early and driving improvements
  • Resolve patient feedback and complaints with care, professionalism, and pace
  • Support local growth through marketing activity and community engagement

    Prior Practice Manager experience in a UK private dental settings
  • A meaningful track record of direct reports
  • Post-GCSE qualifications
  • Able to work alternative Saturdays
    • Strongly preferred:
  • Background from a corporate environment, with the discipline to run a practice end-to-end
  • Dentally trained
  • Management qualification or formal leadership development
    • Essential capabilities:
  • Confident, credible leadership style - able to motivate, challenge, and develop others
  • Proven experience handling people matters: performance improvement, absence management, and team development
  • Organised, structured, and solutions-focused, with consistent follow-through
  • Patient-centred mindset with the confidence to manage concerns and complaints effectively
  • Working knowledge of CQC compliance
  • Strong grasp of KPIs, performance management, and commercial targets
  • Strong understanding of practice-level financials, including revenue drivers, cost control, and budget oversight
  • Previous experience in private dental or private healthcare settings

    This role is to work full time, 5 days per week including alternate Saturdays (with a midweek day off in those weeks)
    • Working hours will be 08:45 - 17:45. Role overview: Hiring a Dual Practice Manager to lead the day-day running of two premium dental practices, balancing patient experience, team wellbeing and commercial outcomes. They are looking for more than operational capability, they value leadership maturity, emotional intelligence and integrity., Legal right to work in the UK (Cannot offer sponsorship) - Must have Dental PM experience. - Must be able to work alternate Saturdays. - Patient Centred mindset. - Comfortable with KPI lead management. - Job stability. - Must be able to work 08:45 - 17:45 Salary - Dependent on experience and will be discussed further.

Direct job link

https://www.jobs24.co.uk/job/practice-manager-127002538
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