Practice Administrator / Care Co-ordinator

Hoveton and Wroxham Medical Centre is looking for a well organised and motivated practice administrator to join us for either on a full or part time basis workingMonday to Friday 8am 4pm or 8.30am 4.30pm. We can consider 2 part-time positions (a full-time equivalent) working2 days or 3 days, 8am 4pm or 8.30am 4.30pm. This role will provide comprehensive administrative support to the doctors, clinical and management teams throughout the practice.,

• Scanning, summarising and coding of clinical correspondence. Following the practice protocol and using own initiative to highlight urgent actions to GPs where relevant.
• Summarising and management of medical records, including the use of the National Data Repository.
• Processing OOH reports, NHS 111 reports and Admission & Discharge information.
• Recording cervical screening and bowel screening results within SystmOne.
• Supporting the Nursing Team with some of the Admin functions in relation to the Cervical Screening Management Service.
• Recording vaccination history within SystmOne.
• Processing GP2GP transfers, entering any missing allergies/read codes as necessary.
• Processing GP insurance reports, ensuring the correct invoice is generated and fees paid in advance.
• Processing Subject Access Requests in strict accordance with the practices protocol making sure these are done in a timely manner and entered onto the spreadsheet.
• Processing requests for non-NHS work, ensuring correct consent, raising invoices, advising on the fee and entering on the spreadsheet.
• You must be able to receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others.
• Provide support with the facilitation of Students that come to the practice. Seeking and calling appropriate patients to cover training content and supporting with room allocation and paperwork.
  
  We are a highly reputable, friendly and supportive semi-rural, dispensing, research and GP training practice operating in north Norfolk within the village of Hoveton/Wroxham, 6-miles to the north east of the fine city of Norwich. We have a growing list size of approximately 10,000 patients. We are also a member of the NN4 Primary Care Network, working closely with 5 other local practices.
From 2025, Hoveton and Wroxham Medical Centre will be managing primary care services at the new Magna Medical Centre in Rackheath.