Practice Administrative Apprentice

Communicate with patients, staff and external organisations by telephone, email and face-to-face.

Support appointment booking and day-to-day reception services.

Learn to use clinical and administrative systems including EMIS, Docman and iPlato.

Maintain accurate records and update patient information.

Process and scan documentation onto patient records.

Assist with meeting administration, including agenda preparation and minute taking.

Support stock management and general office administration.

Work alongside clinical and non-clinical staff to support the smooth running of the practice.

Develop an understanding of confidentiality, data protection, safeguarding and NHS policies.

We are seeking an enthusiastic and motivated individual who is looking to begin a career in healthcare administration through a Business Administration Apprenticeship.

This is an excellent opportunity to gain practical experience within a busy and progressive GP practice while completing a Level 3 Business Administration Apprenticeship. We are looking for someone who is eager to learn, enjoys working with people, and is committed to delivering excellent service to patients and colleagues.

The role is ideal for someone starting their career or looking to develop their administrative skills within a supportive healthcare environment., Working as part of our administrative team, you will gain experience across a wide range of practice functions, developing valuable skills in communication, customer service, organisation, IT systems, and NHS administration.

We would like to hear from candidates who are:

Friendly, professional and approachable.

Organised and able to manage their workload effectively.

Confident communicators with good written and verbal skills.

Comfortable using IT systems and willing to learn new technologies.

Reliable, motivated and committed to personal development.

Interested in healthcare and providing excellent customer service.

This vacancy is offered by University Medical Centre, with the training being provided by Ginger Nut Training.

University Medical Centre will be the employing organisation and will manage the recruitment and selection process for the role.

Ginger Nut Training is the approved apprenticeship training provider and will undertake eligibility checks for the apprenticeship programme in accordance with apprenticeship funding rules. Any offer of employment will therefore be subject to the successful candidate meeting both the practice's recruitment requirements and the apprenticeship eligibility criteria.

Throughout the apprenticeship, you will receive structured training and support to develop the knowledge, skills and behaviours required to achieve your qualification and build a successful career in healthcare administration., We are a well-established and progressive GP practice serving approximately 15,000 patients, with a predominantly student population based on the University of Kent in Canterbury.

Our clinical team includes: 5 GP Partners, 3 Salaried GPs, Advanced Clinical Practitioner.Experienced nursing team including NMPs, Nursing Associate and HCA roles

We are supported by a skilled and dedicated administrative team and are committed to providing high-quality patient care within a supportive and collaborative working environment.

As a training practice, we are actively involved in the education and development of healthcare professionals, making this an excellent place to begin your career.

Modern, well-organised working environment.

Strong focus on staff wellbeing and work-life balance.

NHS Pension Scheme - subject to eligibility.

Aged 16 to 18 -The current National Minimum Wage rate for an apprentice is £8 per hour.

Aged 19 or over and in your first year -The current National Minimum Wage rate for an apprentice is £8 per hour.

Aged 19 or over and have completed your first year -Apprentices will be entitled to the National Minimum Wage for your age.

Interviews will be held on Friday 24th July 2026 with a start date of Monday 7th September 2026.