PPM Scheduler

We have a great opportunity to join our Private Networks Team in Wakefield as PPM Scheduler. You will be responsible for scheduling in PPM, reactive and quoted works to ensure works are completed in the most efficient manner, and in compliance with Health and Safety legalisations, Responsible for scheduling PPM, reactive and quoted tasks for internal engineers (as well as appropriate verified sub-contractors where applicable) providing a professional and comprehensive service to all clients.

PPM actions and achievable timeframes and the planning of maintenance is to comply with legal requirements and customers convenience and liaise with Project Managers /Engineers for proposed dates of any works.

Manage the relevant CRM system appropriately ensuring sufficient information is captured for future analysis. Answer all telephone calls both internally and externally in a professional and timely manner ensuring that all messages are returned appropriately, and breakdowns are dealt with efficiently.

Identify and define requirements, scope, and objectives and ensure that if work is to evolve, we adhere to client requirements. Ensuring tasks are planned and completed within clients target response SLA (whilst also being aware of the balance between achievement and cost implications) when considering engineers routes and skill sets.

Attendance to attend weekly planning meetings with the operational management team to highlight and discuss any planning issues. Looking at the plan for the week/month ahead reviewing engineers' workload to keep non-productive time to a minimum and act as the point of contact and communicate job status to PPM Manager

Liaise with customer for any uplift in costs or cancellation costs and obtain PO cover prior to further works taking place.

NVQ level 2 English and Maths or equivalent.

Experience of dealing with clients and supply chain with previous experience in scheduling of works ideally within a Power/ Utilities/ Facilities Management company

Knowledge and experience of operating in a commercial, multi-divisional organisation with a good understanding of MS office suite. Exceptional communication skills, with a strong sense of initiative and the ability to build excellent working relationships and the ability to remain calm under pressure and can communicate with internal and external parties and have a positive and proactive mindset, willing to learn and progress within Ipsum

We believe in looking after our people, and it shows. When you join Ipsum, you're not just taking a job - you're starting a career with real support behind it.