Post Office Counter Clerk

As a Post Office Counter Clerk, you'll be responsible for dealing with postal and financial services, dealing with forms and applications, and handling foreign currencies. This involves the correct and accurate handling of monies and the use of computer systems. As a valued member of our Post Office team, you will receive full counter training, plus ongoing training, and support. Operational hours: Monday - Friday - 09:00am - 17:30pm Saturday - 09:00am - 13:00pm -

• Subject to Location
As a Post Office Counter Clerk, you'll be responsible for: - Providing excellent customer service. - Complete and undertake regular compliance checks. - Follow all policies, procedures, and cash management. - Keep all area's clean, tidy and adhere to all safety/security policies. - Ensure punctuality and personal appearance standards are in line with the Society's Uniform policy. - Deal with customer complaints professionally and process in line with the Society's complaints procedure. - Required to ensure that all records are up to date, manage high volume posting activity and communicate with multiple clients and vendors.

Excellent ability to provide customer service and a passion for customer care. - Ability to listen, interact and communicate with different stakeholders. - Confident and a friendly, approachable nature. - Cash handling experience is desirable.

Joining us means you will be part of something amazing and it also means you will have access to great benefits including:
• 60% discount on your childcare fees.
• Save 20% on your food shopping expenses.
• Get up to £500 off your next holiday.
• Benefit from Wagestream - our financial wellbeing app.
• Earn paid volunteering hours to give back to your community.
• Access GroceryAid for dedicated colleague mental health support.
• Engage in full training and accredited development programs.