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Police Call Handler

Thames Valley Police, Milton Keynes

Police Call Handler

Salary not available. View on company website.

Thames Valley Police, Milton Keynes

  • Full time
  • Permanent
  • Onsite working

Posted 6 days ago, 10 Sep | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

Job ref: 4913b12d627847ad825d76620e855fe4

Location ref: Milton Keynes

Full Job Description

Thames Valley Police



N


MK1


Full time vacancies


As a Police Call Handler, you will help protect our communities by being the first voice they hear when they call for help and assistance. You do not need previous experience - we'll give you all the training and support you need to be ready to take that call. But we do ask that you have common sense, a calm head under pressure, high levels of resilience, attention to detail along with an ability to communicate and use IT systems. You need to be ready for the unexpected, with an ability to make key decisions whilst taking information from a caller. The calls you handle will be varied; you could go from dealing with a non-urgent 101 enquiry to a distressing 999 emergency and sadly you might even receive abuse from someone you are trying to help. It is undoubtedly one of the most demanding yet rewarding roles in modern policing. If you can demonstrate these skills and have the drive and determination to make a difference to the communities we serve, then this could be the career for you.



Application deadline: 2026-09-20 23:59



Job Reference: 80133



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Position: Trainee Contact Management Centre Officer: Milton Keynes (999/101 Call Handler)


Location: Milton Keynes


Job ID: 15353


Salary: £40,945.78 per annum/pro rata


Additional Information: Band 3F circa £40,945.78 per annum/pro rata INCLUSIVE of 33.5% shift allowance, plus benefits


Department: Policing


Application link: Details provided in the original posting


#s1-Gen

Full time vacancies As a Police Call Handler, you will help protect our communities by being the first voice they hear when they call for help and assistance. You do not need previous experience - we'll give you all the training and support you need to be ready to take that call. But we do ask that you have common sense, a calm head under pressure, high levels of resilience, attention to detail along with an ability to communicate and use IT systems. You need to be ready for the unexpected, with an ability to make key decisions whilst taking information from a caller. The calls you handle will be varied; you could go from dealing with a non-urgent 101 enquiry to a distressing 999 emergency and sadly you might even receive abuse from someone you are trying to help. It is undoubtedly one of the most demanding yet rewarding roles in modern policing. If you can demonstrate these skills and have the drive and determination to make a difference to the communities we serve, then this could

Direct job link

https://www.jobs24.co.uk/job/police-call-handler-127374461
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