In this exciting opportunity you will be responsible for deployment of local software, updates, patches and activating the latest and greatest features for our restaurants from our global restaurant and digital platforms. You will also be accountable for the technology testing strategy and quality assurance process ensuring that testing and deployment is repeatable and ongoing continuous improvement and automation is in place.,

• Create and establish a routine for delivering accurate and timely updates on team progress and key metrics consistently helping your senior leader stay informed to make data-driven decisions, foster trust and reliability within the leadership structure.
• Ensuring that the team has well-defined goals aligned with the organisation's strategic objectives. Regularly track and review performance metrics to ensure accountability and continuous improvement across the team.
• Accountable for the frequent deployment of new global platform releases into our restaurants, working closely with the LIOM Segment and Global product/platform owners to understand what releases will be available when and ensuring that all new software deployments are planned and sequenced to minimise restaurant disruption.
• Accountable for liaising with Segment and Global product teams accountable for quality improvements across all global products
• Liaise closely with Change Planning team to share what releases will go live when and therefore the timeline for new features becoming available to the business for activation.
• Continued focus on engaged collaboration between Service Delivery Leadership, and fast management of incident remediation and deployment planning inclusive of production incident pulse checks.
• Accountable for deployment readiness; ensuring your direct direct reports that are market product owners are managing restaurants & partners to complete necessary checks needed to be performed and completed ahead of any deployment activity.
• Work closely with the Pricing and Promotions Leadership to ensure a streamline approach and support to all future promotional activity is tested end to end and supported through deployment to the estate on all channels.
• Lead your team in accordance with the company values and develop talent and career progression within the team. Ensure that succession planning is in place and that there are no key individual dependencies.
• Accountable for communication with restaurants about the status and timing of planned deployments and engagement with Technology Adoption team.
• Confident creation and delivery of presentations to Regional, National, Senior Leadership and Tech Committee groups.
• Accountable for the deployment budget and reporting of spend against plans.
What Team will I be a part? You will work as part of the Deployment & Testing team which forms part of the wider Technology team for the UK&I and Global business. We are a high energy team, looking for an individual who can add their talent and personality to make us even better. Who are my customers? Customers of this role will include:
• Our Franchisees
• Global Technology colleagues in other McDonalds markets
• Global and Segment product functions.
• Our supplier partners
• Work closely with Change planning for instruction on when to activate specific features
• Work closely with our Innovation and Adoption team on new Tech Hive initiatives for deployment and feature activation sequencing.
• Our restaurant teams of tech seed stores and pilot areas., 1. Get started by filling in the online application. This should take 5 minutes, just make sure you have your CV ready!
2. If we think you're suited to the role, we'll invite you to a competency-based interview. These interviews are mostly virtual. 3. You could then get invited back for a second interview, where you'll be able to present or complete an associated task. 4. If we love what we see, the job will be yours!Hints & Tips1. STAR technique When creating your application, the STAR technique is a way to keep answers concise and informative. When giving a real-life example that demonstrates a skill, use these key points:
• Situation (your job/course at the time)
• Tasks (what you needed to do)
• Actions (how you did it)
• Results (how it turned out)
2. Make sure your spelling, punctuation, and grammar (SPAG) is correct You've probably heard this before - but how do you make sure you can achieve correct SPAG without fail? If you want to send in a perfectly polished application, follow these simple steps:
• Ask someone else to look over it (a fresh pair of eyes always helps)
• Re-read it once a day for a week
• Ask someone to look over it again (it's better to be safe than sorry)
3. Let your passion shine through At McDonald's, we want to make sure you can feel entirely at home. And when you feel at home, you can be entirely yourself. If you bring your personality and energy to our culture, you can make McDonald's a more exciting, united place.

An individual who understands the importance of building relationships across the business, with excellent communication, curiosity and influencing skills will do well in this role. An attention to detail, an analytical approach and the ability to quickly identify the root cause of issues will be critical to success in the role. An individual fulfilling this role will be passionate about and demonstrate success in:
• Previous leadership experience deploying product releases into a diverse estate.
• Experience with Jira, Confluence and other defect tracking tools and methodologies
• Significant experience of leading and developing diverse teams.
• Well versed in communicating and influencing at senior levels.
• Advanced knowledge of software development lifecycle.
• Experience of previous software release management
• Highly efficient in resource planning and tasks assignment with a people first attitude.
• Excellent written/oral communication skills for reports, presentations and tailored communication
• Strong presence and influence and ability to operate effectively at all levels of the business.
• Strong and demonstrated ability to build lasting relationships with key stakeholders.
• Highly proficient IT skills in Word, Excel, PowerPoint, MS Project, Jira & Confluence, To recognise your hard work and commitment, we will award you with up to two months' paid sabbatical leave following every 10 years of consecutive service.
  
  McDonalds has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonalds is one of the UKs largest private sector employers, employing over 170,000 people., Our Global vision is to build a better McDonalds and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.
McDonalds is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all. Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world. Serve: We put our customers and our people first Inclusion: We open our doors to everyone Integrity: We do the right thing Community: We are good neighbours Family: We get better together At McDonalds we are People from all Walks of Life... People are at the heart of everything we do, and they make the McDonalds experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength. We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play. We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonalds or elsewhere., Our values show what matters most to us and tell the world what McDonald's stands for. We live by them every day. All across the world. From our restaurant-working colleagues, right through to the farmers in our supply chain. Our core values and commitment define who we are and guide everything we do. Making sure we can continue to evolve alongside a changing world.

All full-time office employees will receive 28 days' paid holiday a year.Employee Discounts Discounts at hundreds of major high-street and online retailers.Stakeholder Pension Scheme As an office employee, you'll have the opportunity to join the stakeholder pension scheme., All full-time members of the Head Office team get 28 days paid holiday as well as bank holidays on top. For part-time workers, holiday will be determined on a pro-rata basis.What do I wear in the office? At our Head Office, we have a Dress for your Day Policy - the bottom line is that we want you to be empowered to make the decisions that meet the needs of your day.What are the pay rates at McDonald's? Our pay rates differ from role to role, but we always ensure that these rates remain competitive. Alongside this, we also offer a wide range of benefits including holiday and sick pay, and employee discounts that offer savings at over 1,600 retailers.I want my pronouns to be known if I get this role, is this possible? Yes. When you work in Head Office, you'll receive a company email address and will easily be able to include your desired pronouns in the signature.Can I get individual feedback on my application or interview? Due to the high level of applications we receive not everyone will receive individual feedback. This depends on where you are in our process and this could potentially be written or over the phone.Are there any wellbeing services I can access? Yes! McDonald's has a wellbeing hub on the staff website and our colleagues have access to the Employee Assistant Programme (EAP), which is run by AXA health care, offering a variety of services.